W Aspen

I was in Aspen a couple weeks ago, stayed at the W. I have stayed at other W hotel before and this one, Aspen W was such a let down. Due to my status with Bonvoy, I thought it would be a wise choice to stay at W ( complimentary healthy breakfast, water/snacks, etc.. ) Paid almost $1k a night, room was below average - no view, small room, balcony with flies Breakfast - although titanium elite with Bonvoy, it was sausages, scrambled eggs. Fruits were rarely replenished. And then the ridiculous resort fee - which claims welcome drink, airport shuttle, daily treat of milk and dark chocolates, daily bike rental, daily tour led by W insider, AND fresh fruit platter..... this was a joke!!! one day I requested for fresh fruit platter and it was such a mess and chaos! Service from the whatever-whenever was terrible! The only good thing about the hotel was the valet/shuttle service. The guys/gals were professional, kind and helpful!!!

Loved the vibes and brand new rooms

I would like to say that Aspen still with me I would like to thank you Diego the concierge manager who made the possible and the impossible to make my trip the best trip I have ever had in my life! Also the kitchen crew they were very nice and made me few there was home.

It had been 10 years since our last Aspen visit for our honeymoon. Diego assisted my family with dinner reservations and even delivered us a personalized gift to our room later that evening. We were truly touched by his attention and care. The welcome beverage on arrival was a nice welcome gift too , and shoutout to the manager on duty the morning we arrived - he truly set the tone and energy for our arrival experience. Thank you W Aspen. - Bobby G. - a new loyal Bonvoy Member

Staff was exceptionally friendly and good with requests. Linens were soft and comfortable. Rooftop is awesome and the food there is delicious. Great bartenders! Pet friendly!

Just recently I enjoyed a staycation at W Aspen during the off-season. It was the perfect hotel to relax and spend time with my husband and friends over my birthday. The location of W Aspen couldn’t be better. With a path practically right outside the front door that leads directly to the gondola, and a local’s favorite, The Ute Trail, just a short walk up the street. A local favorite restaurant, Jour de Fete, is also across the street. W Aspen incorporates the history of Aspen in a retro and funky manner. You’ll see mining elements, including a large silver nugget DJ booth to represent the largest silver nugget that was discovered, and then stolen, in a railroad heist. You’ll also be taken back to the red light district of the 1870’s & 1880’s. If you think Aspen is wild now imagine it when it was rougher and rowdier with miners and prospectors getting restless, think brothels, saloons, and gambling dens. Another fun touch for me as a writer was the notecards left by my bed, comically beckoning me to pick up a pen and start writing. W Aspen has four WOW suites and one Extreme WOW, paying homage to Ute Native Americans who originally inhabited the valley and can be seen in the prints and patterns displayed throughout the room. Had we gotten this room, we only would have gotten into trouble so perhaps it’s a good thing we didn’t. I’ve thrown many an Aspen Business Connect party up on the WET® Deck, and some of my favorite moments were when the weather was lousy. Getting into the elements makes for better connecting when there are fire pits to keep you warm. It’s also fun to work on the WET® Deck. I mean, talk about an office with a view! Even on vacation, staying connected to work can be a necessity, especially when you do what I do. Lounge poolside and dip into the heated pool and hot tub for distraction rather than checking your Instagram feed. We also enjoyed the most delicious dinner at 39 Degrees, W Aspen’s signature restaurant, Chef Alexis Torris from Dubai offers a menu of retro-inspired dishes with a modern twist. The indoor and outdoor dining spaces provide the perfect setting to enjoy $8 cocktails and sliders, making it a must-visit during your stay. I will be dreaming about those fish tacos for months to come. Fernanda took such good care of us and I liked that she shook things up by serving my birthday dessert before the entrees came. My stay at W Aspen was nothing short of extraordinary. The hotel’s perfect blend of luxury, adventure, and impeccable service made it a standout destination in Aspen. Whether you’re planning a romantic getaway, a family vacation, or a solo retreat, W Aspen offers an unforgettable experience that caters to every type of traveler. I’m thinking that perhaps I should explore all of the Marriott Bonvoy® hotels around the world, what do you think?

I took my daughter here after her high school graduation. We had the best experience EVER! Everyone was kind and friendly, our room was beautiful and clean, the food was delicious, the rooftop was stunning and also had a morning yoga class, the gym was beautiful and had everything I needed, and Diego made our stay personal and special from the moment we arrived. I honestly cannot think of anything that wasn't top notch about staying here. Highly recommend to all and will definitely return to this location again!!!!

High level of customer service

It was great