New Haven Hotel

Location und Preis

Wenn schon jeden Tag die Zimmer gemacht werden, dann sollten auch das Bett gemacht werden.

Location Conveniet parking possibility in a garage across the street Good value for money

Very good location, clean and spacious room though first day they did not service the room, parking, facilities.

Location and ease of access.

Our ac wasn’t working properly but it was at least working.

The location was perfect for me, the staff was really helpful, and the coffee was good.

Changed reservation from 3 night to 2 nights within the change acceptable policy and they refused to accept it. The hotel originally said it was because it was booked through a third-party. But then when booking.com accepted the correction, the hotel then denied it saying it was a nonrefundable room.

Conveniently located for my purposes. When I experienced a problem the staff made it right by moving me to a new room

There was some type of cleaning product / oil on the desk which stained my shirt. Needed a new room. Overall the hotel is very dated.

The young Nepalese guy at reception was very friendly and knowledgeable. Changed our room type as we had mistakenly booked a twin room. The location of the hotel is fantastic for the historic areas and socialising. The hotels partnership with bars and restaurants was a bonus.

No demerits.