Toemu Nozawa Lodge

Location was excellent, staff super helpful and friendly, breakfast a real plus! And nice free apples!!

No instructions for the stove and no microwave. Maybe a few more games would be good too.

Very friendly staffs who are always willing to help

The breakfast. I understand with the lesser choices, but at least change the menu every once in a while. We stayed for 5 days and have been eating the same food.

The staff were fantastic—very friendly and helpful. The room was spacious, warm, and had plenty of room. Breakfast was excellent, and the hotel is only a few minutes’ walk from the ski lifts each day. Overall, it offers great value for money.

This property blew our mind. The primary hosts were incredibly friendly and helpful. It was a cross of having a Ryokan vibe mixed with a Ski Lodge as there are shared facilities, an indoor bath, and very well thought out amenities which made it one of our most memorable stays with a homey vibe. Very cosy, very clean! The food they provided was amazing too as the breakfast was very tasty! We went in March and the sound of melting snow throughout the night was one of the the most tranquil experiences we had that we will hold onto forever.

There are a number of international people employed by the lodge. They're all very helpful and friendly, but one of them was sick or not feeling well and it could be felt when you see them interacting with others and yourself. Perhaps it is because it was near the end of the ski season and people are tired, but there was a distinct lack of sincerity from some of the western workers compared to interacting with the japanese hosts who were always smiling or provided responses with care.

Great to have a free breakfast included! Good location - a 5 min walk from the main street and 10 minutes from the slopes. Friendly, helpful, English speaking staff. Rooms very simple, but clean with lots of storage for suitcases and gear. Ski storage and boot-warming room available on-site. Offer shuttle service (with a fee) to Iiyama train station. Super helpful setting up gear transport through Yamato. The beds are traditional Japanese mats on the floor.

The simplicity of the room and lack of lighting options (a single overhead fixture only) makes it feel a little like a hostel than many hotel rooms we have stayed in. However, they were clean with lots of storage and we would definitely stay again.

Very nice, clean, and calm atmosphere

Location was close to the slopes and food options. It was close to the bus stop as well. There was free apples which was great to have after a long day of snowboarding. The breakfast was so good, the quiche and the live station preparing pancakes and omelette were the bomb. Fresh pastries were also delightful. The staff were very friendly and approachable

Female Bathroom shower water and onsen water was inconsistent, there were days when it was too hot, and there were days when it was too cold. WiFi was terrible in one room. Drying room could not dry our gear in time for the next day. Our room lights were not all working.