Chakas Cove

The bib balcony was very nice and the ssa view

The communication leading up to our arrival was fantastic and very informative. We requested an early check in from the host due to family commitments and this was arranged with no problem. The view from our balcony was great.

Clenliness of the rooms and easy access to the Beach.

Nothing at all.

I love everything about it next time I wanna book on side ocean view there by the beach

I will be lying I love everything

The location and view is amazing. Hilton and Mariaan who is managing the unit is very professional and do a very good job.

The property needs some upgrades and deep cleaning. The mattress in the main bedroom needs to be replaced; we had back pain every morning. The kitchen needs upgrading and can be better equipment. The peeler brake with every try, because it is exceptionally bad quality. No oven dishes to make food in the oven. The stove is rusted and gave the worst smell every time it is used. Towels can be upgraded, I have a very tall husband, that towels looks like a handtowel when he uses them🙂 The kitchen table needs a proper clean, as old dirt lies between the cracks. Floors and skirtings need a proper scrub. Old dirt are accumulating because it is just lightly mopped every time. The broom that is rusted and looks terrible can really be replaced. It is not expensive. I was under the impression that there was a dishwasher. Just make sure that advertisements are clear. Bathroom mirrors with visible rust is really terrible, it makes us as guests feel that this place is not taken care off, and that guests should be ok with sub standard furnishings. Carpet in the living space needs a proper cleaning, on day one when I swept old dirt came out. Couches and pillows also. I think what should be kept in mind here is that when someone pays for a holiday home, we do not want to feel, "wow, they really tried to give the bare minimum"; we would rather say, "wow, they thought of everything and made the stay extra comfortable and enjoyable." All the above mentioned is to help you, it is not criticism.

The location was perfect, the was was very kind and helpful with our checking in process and overall stay.

The apartment did not have any coffee, teas ,or water for the guest. It would be nice if they could just have small sachets of coffe or tea and other basics like salt and pepper.

Nothing

Very very bad. Dirty. Ehen we got there, there was a dirty wet hand towel spread on the kitchen counter. The place was so smelly. We had to use room spray to try and grt the smell out. We had to go and clean the place just to feel a bit comfortable. Toilet was dirty. Filth around the rim of the pan. Pillow in the second bedroom stained and smelly. Bed broken. The pics that are shown when booing the unit is very deceiving. They show pics of thr units in 43 Ocean drive. Even the address thats on the booking of unit 85 states 43 Ocean drive but when we got there it was on 12 main road. They unit is very small compared to the pics. The pics show that its in the seaside but its not. Its on the next road so .. what u see and hear is traffic.. trees blocking the little view of the sea. They expect u to pay R395 for cleaning service which only entails sweeping, mopping and washing dishes. The appliances were so dirty, we had to clean it. Inside the kettle was so dirty. They dont change towels or bedding. So we stayed for 3 nights, they said u only get 2 toilet rolls. Thereafter, buy ur own. They leave so little sunlight liquid, Thereafter buy your own. When we complained everyday about the condition of the unit and that they advertised for the unit on Ocean drive but in actual fact we didnt get what we paid for.. they kept saying that they will sort it out but never did anything about it. The water was so dirty because they doing maintenence. At ine stage they even stopped the water. The pool was not clean. We had to use the pool at another estate. What u book for is not what u get. Very very very bad.

The apartment is right at the beach, its clean and everything is just perfect.

The views is absolutely stunning and its at good location

- mattresses on beds weren't comfortable - basic shower soap was not provided - wifi was slow multiple times and little to no assistance was provided by the managing agency - ants were present underneath sofa - debris were present underneath sofas upon movement to eradicate ants -mixture of glass sizes rather then same set -muitlple stowages and appliances were locked making one feel unwelcome - no salt & pepper provided - coffee and sugar not provided