Bertram Inn at Glenmoor

beautiful setting

Well above my expectation. Inclusive and full of ambiance.

All if the staff I came in contact with were very nice. My room was very comfortable with a very small coffee pot and small refrigerator. I believe you could get a microwave for the room if you requested one. The only problem I encountered was the confusing lobby entrance. It is located to the right of the awning over the driveway with the valet sign. They might want to consider a big sign pointing in the correct direction. It was raining when I checked in.

A top notch and well maintained area with a secure entrance.

We cannot say enough wonderful things about this Inn. The grounds are breathtaking. We took wonderful walks along the golf course. It was so quiet, lush and beautiful. The room is enormous. The entire place is quant and delightful. Enjoyed it much more than just another hotel stay.

Very nice

Our room wasn’t ready upon arrival, the staff were pleasant, responsive and efficient at preparing it in short order. I enjoyed the more traditional atmosphere.

I stayed for 1 night only. The location is great. The property is ancient. No key- less entry or Wi fi. The rooms are clean but lack basic things like drinking water. The towels and linens were okay but not hotel standard. Thankfully it was clean, safe and family friendly .

The hotel is in a nice country club neighborhood, but once you walk through the hotel doors, it's a totally different story. The decor is supposed to be "Scottish" but actually looks like decor from 1989 (cheap Queen Ann Furniture and red and green wallpaper border). First, we could only get one key to the room. Then our room had no trash can in it, not even in the bathroom, and when we asked for one, it took two days to get it. But the biggest reason for my bad review is that they charged us $16 for snack food that we didn't even purchase. We complained about it twice, but we never got reimbursed. Also, my husband had to take apart the tub drain because there was so much hair in it, that it wouldn't drain. He also had to take the water filter off the sink because no water was coming through. The only positive thing I can say is that housekeeping did an exceptional job. We come to Canton several times a year, but as far as this hotel, never again.

I like the fact that there were alot of shopping and restaurants conviently located close to the hotel. We didnt like the fact that this hotel kept running out of towels and washcloths because lack of housekeeping.....overall stay wasnt thart bad, but we did see like hair and a little uncleanliness in the room,but we thoroughly cleaned it ourselves.