Hotel Deco

The staff was extremely helpful

N/a

The room itself was nice.

The staff that greeted us spoke too fast and did not seem welcoming. She tried explaining things to us so fast.

Jeff at the front desk was awesome. He checked us in late at night, answered all of our questions, offered free parking since valet had already left, and even walked us through the garage to our floor. Unfortunately, the valet the following day was extremely rude. He seemed irritated to see us in the parking garage while we were preparing to leave and escalated the situation after I tried to explain. Maybe it hasn’t occurred to him that guests may need access to their vehicles outside of the limited hours he’s on site. He then dangerously peeled out in another guest’s car out of frustration. I would not trust him to drive my vehicle.

Location to downtown shopping

Not able to valet park a truck.

The front desk lady who checked us in was very nice, and so were our waiters, Jude & Jennifer. The food was exceptional 👌. We were located on the 7th floor, and it smelled really bad, like cigarettes, unfortunately. Also, our toilet got stopped up and it took them forever to get it rectified I had to call more than once. There was no microwave in the room only a small fridge so we couldn't bring back food. Couldn't order room service because they were short-staffed. I definitely would not stay there again. It's not a reliable place to stay vacation. .

I love the deco decor and the waiter Jude and the waitress Jennifer were so nice. Mostly all the staff I met were in good spirits , I also love the quietness

The staff was super friendly. The rooms were also clean. Valet was great.

I wish they had complimentary coffee, and a bench outside to sit.

Location was fabulous and staff was very friendly

The atmosphere and vibe of the older building. The room itself was clean. And the bartender was really sweet!

Breakfast was not included, which we knew about. But for $180 dollars a night, you’d think they would offer a breakfast. The night staff weren’t very outgoing, the front desk attendant didn’t explain much about the amenities throughout the hotel. She was very monotone, no personality and didn’t seemed thrilled to be working. But on a lighter note, the staff in the morning were absolutely amazing!

This hotel is wonderful. The Art Deco influence is seen throughout the hotel. The shower was amazing. It's centrally located and across from the Orpheum theater. We were able to walk to the museums and restaurants. The staff was amazing. The bed was comfortable.

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