Holiday Inn Express & Suites Memphis East by IHG

Hotel needs remodeling. Very old and smells bad

Everything’s Excellent Including The Breakfast!!!!

If you just want to stay for the night to get away from home. Not really clean always an odor in the hallway. Ice machine and elevator out of service. Hard to explain i felt safe but unsafe if that makes sense lol.

This stay started off rough and did not really improve. At the original time of check in, no one was at the front counter. After waiting 10 minutes, we left, got dinner, then returned to check in. The elevator closest to our room was broken, so we had to go down the long hallway, up, then back through the long hallway to get to our room, only to find the one given to us had not been cleaned. After repeating the trek back to the counter, the response we got was "housekeeping has left for the day". We we eventually assigned a new room (repeating the trek again due to the broken elevator), we got a clean room. There were only two towels for the three of us. When asked for a third, we were told there were no more. The front door to the hotel was broken, an elevator was broken, we were given a dirty room, and they would not provide us with enough clean towels.

The elevator was broken. Both the rooms I booked had ants the first room had an ant infestation the second room had a few. But everything else was fine except our neighbors were loud at 3am I have to be at work at 5am. The breakfast was okay!

The hotel was decent. The

I got ate up by bugs while I was sleeping. The room was dirty. There was crackheads screaming. And it sounded like someone was trying to kick my door in. All of the doors at the hotel had looked like they had been kicked in. The room reeked of pee.

Doors would not open with keys when they were open they wouldn't shut, wires hanging out of the lamps, dirty sheets, someone tried kicking our door open in the middle of the night, bugs, smeels like pee in the whole place.

This property really needs updating. I should have read the reviews before booking. Everything everyone else said was true, one elevator did not work and the other was filthy. Wallpaper peeling off wall, several lights had no covers and some didn’t work at all, Toliet seat was not connected on one side. Ceiling looked like mold on it. I’m so surprised that La Quinta is still franchising this location.

Hotel was dirty and smelled bad. It is very dated. One of the elevators doesn’t work, the tv in my room didn’t work and the toilet seat was hanging on the toilet by one screw! The floor in the bathroom was sticky as well. I didn’t want to be there and I’ll never stay there again.