Holiday Inn Express & Suites Memphis East by IHG

The only positive things I can say….The shower worked, the sink worked and the toilet flushed. As far as clean, safe, tidy, comfortable, updated, those are not applicable. Only 1 elevator, no lock on our door, no chair, lamps broken and 1 held up with scotch tape, A/C had something in the vents, hair all over the bathroom, burn hole in the sheets, no functional ice machines, I could keep going….

The water in bathroom sink was black. Only 1 elevator worked. No ice machines or vending machines. Breakfast was cold and no eggs every day.

Will never stay again

209 Ac didn't seem to function properly and the TV didnt work.

There were ants in the bathroom, paint peeling in the hallways that was held on by clear tape, and OBVIOUS bodily fluid stains ALL over the couch. I was in the room long enough to change clothes and then booked a stay at a completely different hotel chain.

The nasties hotel I ever stayed at had unclean rooms with bugs running around and a mess in the toilets. The health department needs to shut them down.

It was very very nasty it had a bad smell also the room condition was very poor no towels and toilet paper and the room door was giving problems with the keys because the door had been kicked in before the door handle and latch was broken and no good hospitality at all

Property is truly in need of an update asap. The AFAM lady at the front desk was nice and did her best to accommodate any issue we experienced. Out door looked like it had been busted in and you can literally see through the cracks. This is a BUDGET hotel.

Horrible. Never had breakfast like they said, broken facilities and the manager was rude and didn't care for anyone. Avoid this place.

Older property and it shows. Pool was very dirty