Marriott Birmingham Grandview

What a fantastic hotel! Ran into a small, minor issue, but Maxwell Hayslip and Deon Jones took care of it right away and were extremely professional! I highly recommend staying here and will be doing so moving forward.

Prompt and courteous. Food was good and coffee was hot. Pleasant atmosphere....................................

Great service from Calesa at bar. The chopped salad was wonderful. Add chicken. Lots of blue cheese for the blue cheese lovers!

I just finished eating breakfast and to me the food was good, but what made it better was Serik who took the time to be attentive, polite and totally kind. Traits that are disappearing lately. The biscuits and gravy was great and the omelet also. Serik's service is the top of the day. Thank you Serik.

Upon arrival I learned my reservation/accommodations were incorrect. An error created by the 800# - not the local hotel. The changes would have upset our trip. At the front desk, Paige and Maxwell immediately used their knowledge, experience and personal skills to correct to our satisfaction. They went further, providing assistance with local recommendations and advice. Having managed a few companies I can recognize valuable human resources. This hotel has 2 of the best.

Guest Recognition for Exceptional Service I would like to recognize Brandi and Maxwell for their outstanding customer service! They are consistently friendly, professional, and go above and beyond to make each stay enjoyable. Their warmth and attention to detail truly make a difference — they’re a big part of the reason I continue to come back. Please acknowledge and commend them for the wonderful service they provide. They represent your hotel with excellence and genuine care!

The front desk service was great. Austin and the manager were super nice. Serik, the server at the restaurant was professional and brought the food out promptly.

Heather & Debanaierius checked us in and did a great job. Deon J. Rekeyed our keys and was super friendly. We had a delicious breakfast at the M lounge and Virginia had a great breakfast setup. Virginia made our breakfast time enjoyable and provided exceptional service. : )

Serik was great. Very friendly and attentive. This is a great hotel. Clean and nicely set up. Rooms are so comfortable. Will stay here again.

I stayed here last Sunday and Monday and had an amazing conversation both days with the person working at the M Lounge named Brandi. She was incredibly helpful and very friendly to both myself and everyone else that stopped by. I'm glad there's still genuine people out there who can make the traveling experience feel so much more enjoyable.