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9.2 / 10 Guest Rating

JW Marriott Hotel Mexico City Polanco

Andres Bello 29, Mexico City, mx

JW Marriott Hotel Mexico City Polanco - main view

About the Property

Luxury Hotel in Mexico City with Exclusive Spa Services

Outdoor Pool and Health Club: Enjoy a refreshing dip in the outdoor pool or relax in the exclusive Health Club with spa services including a gym and hot tub.

Modern Rooms with Premium Amenities: Stay in modern rooms equipped with cable TV, CD player, safe, minibar, and a luxurious private bathroom with a hairdryer and bathrobe. Upgrade to an Executive Room for a complimentary Continental breakfast.

Culinary Delights and Bar: Indulge in authentic Mexican cuisine at Xanat restaurant or unwind at the Lobby Bar offering a wide selection of tequila and a full bar menu.

Experience luxury and comfort at JW Marriott Hotel Mexico City Polanco. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe  Guest room, 1 King Bed                        - Photo 1
Deluxe  Guest room, 1 King Bed                        - Photo 2
Deluxe  Guest room, 1 King Bed                        - Photo 3
1/3

Deluxe Guest room, 1 King Bed

Air-conditioned room with a seating area, cable TV and bathrobe. It comes with a king-size bed or 2 double beds. Evening turndown service and newspaper delivered to room upon request. Wireless or wired internet is available for a fee. Please note that all guest rooms with 2 double beds are sold out for the nights of Oct 26-31 2016. Please note that the hotel swimming pool will be closed for renovation from August 28 2017 through October 9 2017.

3 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Deluxe Guest room, 1 King Bed

Non-refundable
Room Only
20% OFF$1,195.23

$956.18

Includes taxes & fees

Deluxe Guest room, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$1,226.73

$981.38

Includes taxes & fees
Executive lounge access, Guest room, 1 King Bed - Photo 1
Executive lounge access, Guest room, 1 King Bed - Photo 2
1/2

Executive lounge access, Guest room, 1 King Bed

This room features a seating area and complimentary food such as a Continental breakfast, midday snack, afternoon tea, hors d'oeuvres, late night snack and complimentary nonalcoholic beverages. Also available for a fee you can enjoy business services and wireless or wired internet. Exclusive space to relax, you will appreciate the spectacular sight of Mexico City.

3 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Executive lounge access, Guest room, 1 King Bed

Non-refundable
Room Only
20% OFF$1,352.7

$1,082.16

Includes taxes & fees

Executive lounge access, Guest room, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$1,510.18

$1,208.14

Includes taxes & fees
Master Suite, Executive lounge access, 1 King, Sofa bed - Photo 1
Master Suite, Executive lounge access, 1 King, Sofa bed - Photo 2
Master Suite, Executive lounge access, 1 King, Sofa bed - Photo 3
Master Suite, Executive lounge access, 1 King, Sofa bed - Photo 4
Master Suite, Executive lounge access, 1 King, Sofa bed - Photo 5
1/5

Master Suite, Executive lounge access, 1 King, Sofa bed

This One bedroom Master suite is larger and on high floors. This room features a seating area and complimentary food such as a Continental breakfast, midday snack, afternoon tea, hors d'oeuvres, late night snack and complimentary nonalcoholic beverages. Also available for a fee you can enjoy business services and wireless or wired internet. Exclusive space to relax, you will appreciate the spectacular sight of Mexico City.

4 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Master Suite, Executive lounge access, 1 King, Sofa bed

Non-refundable
Room Only
20% OFF$1,510.18

$1,208.14

Includes taxes & fees

Master Suite, Executive lounge access, 1 King, Sofa bed

Non-refundable
Breakfast Included
20% OFF$1,565.29

$1,252.23

Includes taxes & fees
Guest room, 2 Double Beds - Photo 1
Guest room, 2 Double Beds - Photo 2
Guest room, 2 Double Beds - Photo 3
Guest room, 2 Double Beds - Photo 4
Guest room, 2 Double Beds - Photo 5
1/5

Guest room, 2 Double Beds

This air conditioned room comes with a king-size bed or 2 double beds, a seating area, cable TV and bathrobe. Evening turndown service and newspaper delivered to room upon request. Wireless or wired internet is available for a fee.

4 sqm
Sleeps 4
1 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Park View, Guest room, 2 Double Beds, Park view

Non-refundable
Room Only
20% OFF$1,321.21

$1,056.97

Includes taxes & fees

Park View, Guest room, 2 Double Beds, Park view

Non-refundable
Breakfast Included
20% OFF$1,352.7

$1,082.16

Includes taxes & fees
City View King, Guest room, 1 King, City view - Photo 1
City View King, Guest room, 1 King, City view - Photo 2
City View King, Guest room, 1 King, City view - Photo 3
City View King, Guest room, 1 King, City view - Photo 4
1/4

City View King, Guest room, 1 King, City view

The double room features air conditioning. The unit has 1 bed.

3 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Air conditioning

City View King, Guest room, 1 King, City view

Non-refundable
Room Only
20% OFF$1,273.96

$1,019.17

Includes taxes & fees

City View King, Guest room, 1 King, City view

Non-refundable
Breakfast Included
20% OFF$1,305.46

$1,044.37

Includes taxes & fees
Executive Level Double, Concierge lounge access, Guest room - Photo 1
Executive Level Double, Concierge lounge access, Guest room - Photo 2
Executive Level Double, Concierge lounge access, Guest room - Photo 3
1/3

Executive Level Double, Concierge lounge access, Guest room

The double room provides air conditioning. The unit offers 1 bed.

3 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Air conditioning

Executive Level Double, Concierge lounge access, Guest room

Non-refundable
Room Only
20% OFF$1,368.45

$1,094.76

Includes taxes & fees

Executive Level Double, Concierge lounge access, Guest room

Non-refundable
Breakfast Included
20% OFF$1,525.93

$1,220.74

Includes taxes & fees
Deluxe Double, Guest room, 2 Double - Photo 1
Deluxe Double, Guest room, 2 Double - Photo 2
Deluxe Double, Guest room, 2 Double - Photo 3
Deluxe Double, Guest room, 2 Double - Photo 4
Deluxe Double, Guest room, 2 Double - Photo 5
1/5

Deluxe Double, Guest room, 2 Double

The double room provides air conditioning. The unit offers 2 beds.

3 sqm
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Air conditioning

Deluxe Double, Guest room, 2 Double

Non-refundable
Room Only
20% OFF$1,258.21

$1,006.57

Includes taxes & fees

Deluxe Double, Guest room, 2 Double

Non-refundable
Breakfast Included
20% OFF$1,289.71

$1,031.77

Includes taxes & fees
Corner King Suite with City View - Photo 1
Corner King Suite with City View - Photo 2
Corner King Suite with City View - Photo 3
Corner King Suite with City View - Photo 4
Corner King Suite with City View - Photo 5
1/5

Corner King Suite with City View

The double room offers air conditioning. The unit has 1 bed.

4 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Air conditioning

Corner King Suite with City View

Non-refundable
Breakfast Included
20% OFF$1,447.19

$1,157.75

Includes taxes & fees
Room, 2 Double Beds - Photo 1
Room, 2 Double Beds - Photo 2
Room, 2 Double Beds - Photo 3
Room, 2 Double Beds - Photo 4
Room, 2 Double Beds - Photo 5
1/5

Room, 2 Double Beds

2 Double Beds398-sq-foot room with park and city views Internet - WiFi 50+ Mbps Entertainment - 37-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in

37 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Guest Room, 2 Double

Non-refundable
Room Only
20% OFF$1,074.15

$859.32

Includes taxes & fees

Guest Room, 2 Double

Non-refundable
Breakfast Included
20% OFF$1,101.04

$880.83

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
Room, 1 King Bed - Photo 6
1/6

Room, 1 King Bed

1 King Bed398 sq feet Internet - WiFi 50+ Mbps Entertainment - 49-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Transfer showerEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

37 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Guest Room, 1 King

Non-refundable
Room Only
20% OFF$1,020.36

$816.29

Includes taxes & fees

Guest Room, 1 King

Non-refundable
Breakfast Included
20% OFF$1,047.26

$837.81

Includes taxes & fees
Junior Suite, 1 King Bed - Photo 1
Junior Suite, 1 King Bed - Photo 2
Junior Suite, 1 King Bed - Photo 3
Junior Suite, 1 King Bed - Photo 4
Junior Suite, 1 King Bed - Photo 5
Junior Suite, 1 King Bed - Photo 6
Junior Suite, 1 King Bed - Photo 7
Junior Suite, 1 King Bed - Photo 8
Junior Suite, 1 King Bed - Photo 9
1/9

Junior Suite, 1 King Bed

1 King Bed463-sq-foot room with city views Internet - WiFi 50+ Mbps Entertainment - 37-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Transfer showerEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

43 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Junior King Suite

Non-refundable
Room Only
20% OFF$1,222.03

$977.62

Includes taxes & fees

Junior King Suite

Non-refundable
Breakfast Included
20% OFF$1,269.09

$1,015.27

Includes taxes & fees
Executive Suite, 1 King Bed, City View, Corner - Photo 1
Executive Suite, 1 King Bed, City View, Corner - Photo 2
Executive Suite, 1 King Bed, City View, Corner - Photo 3
Executive Suite, 1 King Bed, City View, Corner - Photo 4
Executive Suite, 1 King Bed, City View, Corner - Photo 5
1/5

Executive Suite, 1 King Bed, City View, Corner

1 King Bed484-sq-foot room with park and city views Internet - WiFi 50+ Mbps Entertainment - 49-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, twin sofa bed, and free newspaper; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Transfer showerEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

45 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Corner Suite, Suite, 1 King, City view, Corner room

Non-refundable
Room Only
20% OFF$1,525.29

$1,220.23

Includes taxes & fees
Executive Suite, 1 King Bed with Sofa bed, Terrace - Photo 1
Executive Suite, 1 King Bed with Sofa bed, Terrace - Photo 2
Executive Suite, 1 King Bed with Sofa bed, Terrace - Photo 3
Executive Suite, 1 King Bed with Sofa bed, Terrace - Photo 4
Executive Suite, 1 King Bed with Sofa bed, Terrace - Photo 5
Executive Suite, 1 King Bed with Sofa bed, Terrace - Photo 6
1/6

Executive Suite, 1 King Bed with Sofa bed, Terrace

1 King Bed and 1 Double Sofa Bed678-sq-foot room, patio with city views Internet - WiFi 50+ Mbps Entertainment - 49-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, twin sofa bed, and free newspaper; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Transfer showerEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

63 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Terrace Suite, 1 Bedroom Larger Suite, 1 King, Sofa bed, Pool access

Non-refundable
Room Only
20% OFF$1,827.24

$1,461.79

Includes taxes & fees
Executive Room, 1 King Bed - Photo 1
Executive Room, 1 King Bed - Photo 2
Executive Room, 1 King Bed - Photo 3
Executive Room, 1 King Bed - Photo 4
Executive Room, 1 King Bed - Photo 5
Executive Room, 1 King Bed - Photo 6
1/6

Executive Room, 1 King Bed

1 King Bed398-sq-foot room with city views Internet - WiFi 50+ Mbps Entertainment - 37-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, twin sofa bed, and free newspaper; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingRoom/bed type depends on availability at check-in

37 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Executive King Room

Non-refundable
Room Only
20% OFF$1,097.09

$877.67

Includes taxes & fees

Executive King Room

Non-refundable
Breakfast Included
20% OFF$1,181.69

$945.35

Includes taxes & fees
Executive Room, 2 Double Beds - Photo 1
Executive Room, 2 Double Beds - Photo 2
Executive Room, 2 Double Beds - Photo 3
Executive Room, 2 Double Beds - Photo 4
Executive Room, 2 Double Beds - Photo 5
1/5

Executive Room, 2 Double Beds

2 Double Beds398-sq-foot room with city views Internet - WiFi 50+ Mbps Entertainment - 49-inch Smart TV with premium channels, Netflix, iPod dockFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Pillowtop bed, premium bedding, a down duvet, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, twin sofa bed, and free newspaper; rollaway beds (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), climate-controlled air conditioning, and daily housekeepingAccessibility - Transfer showerEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

37 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryer

Executive Double Room With Two Double Beds-High Floor

Non-refundable
Room Only
20% OFF$1,109.83

$887.86

Includes taxes & fees

Executive Double Room With Two Double Beds-High Floor

Non-refundable
Breakfast Included
20% OFF$1,195.14

$956.11

Includes taxes & fees

Guest Reviews

9.2
Exceptional230 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the comfortable rooms.

Categories

Cleanliness8.5
Service10.0
Location9.5
Room Quality9.5
Amenities9.5
Value for Money8.5
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

T
TimuridID
Verified booking
young couple
Standard Room
Stayed in Mar 26, 2025

"Very good"

8.0
Helpful?
S
sjz808
Verified booking
Couples
Standard Room
Stayed in Mar 25, 2025

"Canadians should consider Mexico City and the wonderful JW Marriott Polanco"

10.0

This is an excellent hotel in a fantastic city. Top 5 things we enjoyed at the JW Marriott: wonderful staff, very clean room, pool (and pool staff), view, and executive lounge (and staff). Top 5 things we enjoyed in Mexico City: anthropology museum, roaming Polanco, Chapultepec Park (we only saw a small part), Mexican vibe, Frida Kahlo Museum..Viva la Vida!

Helpful?
A
Aida
Verified booking
Standard Room
Stayed in Mar 18, 2025

"Exceptional"

10.0

Great

Helpful?
F
FELIPE
Verified booking
Standard Room
Stayed in Mar 18, 2025

"Excellent"

8.0

Abraham nos presto un servicio increible en el hotel. Los restaurantes en el area los super recomiendo, especialmente el Bajio.

Helpful?
L
LindausUS
Verified booking
young couple
Standard Room
Stayed in Mar 2, 2025

"Exceptional"

10.0
Helpful?
B
Brett Arthur
Verified booking
family
Standard Room
Stayed in Feb 18, 2025

"Exceptional"

10.0

It was a great stay, my third at this location and it will not be my last. The staff is excellent. It’s weird they didn’t ask for a credit card at check in for incidentals. Made it a little confusing because I couldn’t charge anything to the room. Other then that they stay was perfect

Helpful?
T
Tammy M
Verified booking
partner
Standard Room
Stayed in Feb 15, 2025

"Exceptional"

10.0

Such a great property in the best neighborhood! Great dining options. The staff was so friendly. Will only stay here on future visits.

Helpful?
R
Rajesh
Verified booking
Standard Room
Stayed in Feb 10, 2025

"Good"

6.0

Great location and walkable to various restaurants. Hard to get hold of anyone or front desk to request even water for room. No one answered the phone. Tried many times.

Helpful?
M
mik00725TAMPA, FLORIDA
Verified booking
Business
Standard Room
Stayed in Feb 3, 2025

"Great hotel!!!"

10.0

Always excellent service. Hotal is very clean and accommodating in a very nice place like Polanco with lots to do around. The hotel has 3 restaurants on the premises which makes it convenient for when you don't want to walk around. Staff is very friendly and accommodating. Definitely will stay again and recommend it.

Helpful?
W
WorldTrvl831SASKATOON, SASKATCHEWAN
Verified booking
Couples
Standard Room
Stayed in Feb 1, 2025

"Nice business hotel"

10.0

Everything was perfectly nice, but the lobby felt more like a cold, sterile, office building and not like a hotel lobby. The hotel is in a great location, but it’s rather impersonal and it felt more like an international Marriott instead of a luxury JW. It is certainly perfectly nice, but it’s not a luxury destination.

Helpful?