Extended Stay America Suites - Phoenix - Airport - Tempe

I enjoyed every minute of it .

When we got there to Check in all room were sold out with the one room with AC conditioning. The only room that was available was a single bed. With no room for my family of five.

Gave the run around to other locations with the same situation due to no double beds got sent to two other locations in the area. With no luck

The hotel was dirty. In our first room, the refrigerator was dented. The mattress on the pull out couch didnt fit the frame. There were dirty fingerprints everywhere. There were no clean sheets and there was no on/off switch on the AC. (The thermostat on the wall had been broken off by a previous guest.) The floor hadn't been swept. Breakfast consisted of fruit bars and oatmeal. However, there were no spoons for said oatmeal. Apparently our first room (Room 133) had a leak from the above room, which came down to our room. It was fixed but the room was left in dire shape and not cleaned up. It shouldn't have been made open to a guest. They relocated my family to the room next door which was a little better. The front desk staff stated that they would credit us for the first night. When you ask for clean towels, housekeeping gives an attitude. Apparently, the staff live at the hotel. Many folks with dogs live at the hotel as well. I had a homeless person tell me that the hotel was below their standards. It's not a family establishment. We were in town for a youth baseball tournament that we decided to go to at the last minute. This is a shithole hotel. Don't wait to book last minute. Spend a little more money and go elsewhere.

They said we where smoke when I have ashma