Extended Stay America Suites - Cincinnati - Blue Ash - Reed Hartman

It was great

This property is really shabby looking. My room reeked of cigarette smoke( for a non-smoking room) and the window was open to allow the room to air out. The screen was bent and broken. The bed was a metal frame, like a cot, attached to the wall with a mattress thrown on top-no box springs. I turned around and went right back downstairs to request a refund. The front desk was very apologetic as I told them the photos did not represent the property. I relocated to another hotel on the same block. The property in this review worked with Expedia that same evening to process my refund. I do not recommend this property.

Three night stay with pets, worked fine.

There were flies all over the room noth alive and dead. Very crerpy. Dirty.

Location was good and surrounded by other good hotels

Everything is extremely dated and worn out. The kitchenettes are dingy the tub and the sink are cracked and broken. The room was clean, but there was no bedding for the pullout couch. The bed was like an air mattress.

No pool even tho it’s advertised Air conditioning broken No dishes No breakfast and they refused to make coffee Toilet seat broke Staff was rude and gave attitudes

I requested two twin beds, that wasn’t honored. The hotel is horribly dirty. The bedding looked clean and the towels, but the wall, and carpets are filthy. The description needs to say continental, as that is what it is.. if even that.

Front desk friendly. Hotel smelled bad. Floor in room sticky. Toilet clogged. Booked online last minute to visit family in hospital. Would not recommend.

The location was good and convenient. Close to the highway. Restaurants also near by. The beds were comfortable. The room was spacious. The room also had a kitchen and pullout couch. The breakfast was not what we thought it was going to be. There was just coffee, granola bars, oatmeal packets, and muffins. No juice, no milk, no cereal.