Quality Inn & Suites Caseyville - St Louis

One of the beds was sunk in in the middle. Both beds were stained. Bathroom was not clean, dirty socks from previous guest(s), towels and washcloths were stained and dirty.

While the property was okay, our room was dirty and the bathroom badly stained. We called for housekeeping and they did not even understand English and looked reluctant to clean up.

Pro: close to interstate, micro/fridge in room, restaurants close, easy check in. Cons: toilet did not work properly, bed really soft which is great for one but not 2 people. Loud AC but gets cold, office chair need definite screw drive or replacement, fridge froze all our food, breakfast items in fridge were frozen and limited items, no fruit or juice. Elevator down button does not work.

This property served its propose. We did a whole clean swept before even placing anything down. The sheets were stained, the couch was flithy on both sides of the cushions. The floor was okay but smelled bad, so we sprinkled carpet cleaner on thne floor. I cleaned the tub, sink, and toilet out for myself and children. I sprayed Lysol on everything and I did see a couple of mites located on the cushions. I appreciate the emergency stay, but would not recommend this location until better cleaning is done.

Did not stay there because they don’t take pets

Good

The property is in an excellent location and is easy to find.McDonalds Domino’s Cracker Barrel are all located within walking distance of the property. Well Cracker Barrel is across the highway. The rooms were spacious. Beds were comfortable.

The front desk clerk was rude. White guy with silver gray hair . The couch in my room looks like it came off the side of the road . My sheets even though the were clean they were stained and should’ve been thrown away . We booked for 3 nights and called us on the day we traveling to tell us we can’t stay but 2 nights. They did my entire family like that. They knew before our check in date. Then lied like they had been calling me. No only called on check in day to tell us that. Didn’t offer no discount or anything . If I wasn’t driving I would’ve canceled my stay all together. Never again .

Location

Outside property is very nice. Could tell the outside was recently renovated, but the interior such as the rooms are outdated. In room accommodations such as sinks, bathtubs, and toilet were dirty and worn. Bedding, like the sheets, had stains on them. Had to get a different room which was better but you shouldn’t have to change rooms. All rooms should be held to the same clean standards