Super 8 by Wyndham San Antonio at I-10

The manager noticed we reserved a smoking room, (my fault as I didn’t notice until the day of on the way there) and saw that we had a child and got us a non smoking room! But as it comes the room still smelled horrible, we didn’t expect it to be all that anyways concerning it’s a super 8 in the outskirts of San Antonio. So we didn’t complain as it was of our choosing anyways. But lol no fire alarm just exposed wires, phone wasn’t plugged into anything, light in the bathroom didn’t have a cover so wires were exposed. Bed sheets had tiny holes in them. BUT smelled clean so there was that lol along with the towels! Bathroom also had two switches on the inside but both were turning on a fan… but it made it really hot in the bathroom some how.. maybe it was a heater ? lol anyways we really weren’t all that upset or anything since we knew what we were choosing lol.

Dirty and air conditioned not working

This was one on the dirtyest hotels i have stayed at. Worst part was getting up in the middle of the night to use the restroom and seeing 10 to 15 german roaches running around the vanity.

Waiting on my refund

First room toilet was backed up and would not flush. The next room was black mold on the ceiling in the bathroom cracks exposed in the ceiling in the living room carpets were dirty, stained walls and assorted other. The hotel did not offer coffee or breakfast as stated there was no coffee in the room towels were staying stained, and not enough. Staff stated they were going through renovations, which the rooms showed they really really needed. This was the most discouraging day we have ever been on. We know that the hotel room was low priced, but did not feel the price matched the poor quality of the rooms and Services. Expedia should be ashamed to even advertise this property. Very disappointed.

I used accumulated points for this room. Not from San Antonio. I relied on Wyndham for guidance. Ads for the room included breakfast and coffee maker in room. Nothing. The heat did not work. I mean nothing coming out. I went to the desk 3 times. He not only did not offer to move me. And said since I went down 3 times complaining. He would refund my points and I can leave. I took plenty of pictures. Room was disgusting. I firmly believe 100 percent. He put me in the worst room possible because I used my points. Wyndham said breakfast. Nothing. Not even coffee. Bathroom door broken off hinges. It was the worst experience I've ever had. And i travel 6 months out of the year and stay primarily in Wyndham hotels.

Filthy towels! Claimed washer broken. No additional towels, not even enough for every room! No breakfast service. Claimed they were filing a permit. Smoke alarm in room disabled. Sleezy part of town. Hair dryer not working.

Felt unsafe downstairs neighbors got there property stolen and they were pounding on our door.

Rooms do not have bathtubes, smell terrible. I had to change rooms due to the smoking odor, but they all have the same smell.

swimming pool