Quality Inn Rock Hill Northeast I-77

Not that clean

Dirty rooms

Dirty rooms

No one was there to check in or out we had to wait forever to get our rooms. They gave away one of our rooms so we ended up with a different one that you couldn’t use the bathroom it was absolutely disgusting the phones did not work the other room had no working outlets and that phone did not work either. They switched one room to another and no one could sleep because the smoke alarm went off all night and the room was not clean. Front desk had no one working to speak to about anything and management refuses to call back when we have called about it.

Everyone was friendly and helpful. We had a nice stay, in this clean hotel.

My door couldn't close properly

Sketchy neighborhood with no lighting on back side. Police called several times on trouble makers and loud people. Beds made loud noises every time you move, and second class renovation job on the rooms.

This was a last-minute trip, and I reluctantly had to settle for a hotel chain that’s far from my usual choice. The pictures looked appealing, but they were a far cry from reality. While the front desk attendant was genuinely warm and welcoming, the room was only passable with its basic amenities, marred by a musty odor. The bathroom left much to be desired—there was hair in the shower and sink, and I had to rely on my own Lysol wipes and spray to feel any sense of cleanliness. The bed was uncomfortable, and the blanket clearly hadn’t been washed properly; I was lucky to have an extra one in the car. Even the door lock handle was loose, which made me uneasy, though I managed a makeshift fix with a hanger. Since it was just an overnight stay, I managed to get through it, but I won’t be straying from my trusted hotel chains again. Comfort Inn used to be reliable, but they’ve really fallen off lately. To top it all off, the offered breakfast was unappetizing.

From the outside it looks like a run down property. The inside isn’t that bad but the strike plate was missing from the door and it the door moved. It locked but we didn’t feel safe. We couldn’t tell anyone since the phone was out of order. We stayed the one night but we will consider other options on our next visit. Room 160.

The room was clean but it was a little sketchy with the surroundings and we were in a room that seemed so far from everything