Quality Inn Starkville near University

The room was clean, no booking issues, and friendly service.

Every was great.

I like it sum what could had been better

The smell, the bed was a lil small, and the pool was dirty you couldn't get in it

On Wednesday, 6/18/2025 at approximately 10:30 PM checked into Quality Inn Starkville, Mississippi. I had a terrible experience. The man at the desk asked me if I had a reservation. I said yes. He did NOT ask my name. But!!! He handed me a key Then he said he needed to show me to my room. He walked me to my room and opened the door with a master key… Then proceeded walked in the room and turned on the lights. …in other words A STRANGE MAN HAD ACCESS TO MY HOTEL ROOM AND ENTER THE ROOM UNINVITED When the man (hotel employee) left my room, I noticed that there was no latch on the door to lock it. I was confused and did not know how to react immediately. My 16 year old child was with me. So we moved a chair and a desk in front of the door to barricade us in because we were scared and felt violated We then noticed that beds were old and on metal frames There were no bed skirts There was a roach in the bath tub We then made the decision to leave Quality Inn Starkville, Mississippi and we made a reservation at the Hampton Inn! We were very happy at Hampton inn Since this awful experience, I have made multiple attempts to get my money back from quality Inn, Starkville, Mississippi. However, the company refuses to reimburse me. I feel as if I was violated, and I had to pay for it.

Price

Toilet wouldn’t flush

Upon arrival, the door was locked. Check in was at 3pm, but it was no where clean to sit until then. My mother had to use the restroom and the clerk informed us that the restroom was out of order and didn't try to assist us after driving hours to get to the hotel for my nephew's college graduation. The customer service was rude. Requested a cancelation due to the lack of cleanliness and customer support. She stated that she couldn't grant it because it was not a 24 -hour notice. I i formed her we are not returning. The experience was terrible.