Bahalara Alloggio

We were allowed to leave our bags prior to check in

Where do I start? Our welcome was nice. We went to our room and it was very dark. Trying to turn on lights but none were working. There was one side table lamp pointing to the floor that was working. We called the host and he said he can’t come that night and we will have to wait till tomorrow. We spent the night with one tiny side table lamp. Overnight, the noise outside was insane. Very difficult to get any sleep, no noise insulation to the property. Moving on to the bathroom, no soap and the door barely hanging on. The person in the room can hear everything going inside the toilet. The next morning comes, breakfast time. We go downstairs and there’s no one. We try to rummage through the kitchen to find some breakfast. We found a couple of croissants and some juice in the fridge. A guy came down - he tells us he was a guest- but also trying to help? Another couple came downstairs and asked for croissant and milk and they were told by this guy - sorry no milk. Excellent for ‘breakfast included’ The saga continues, I ask this guy if he knows where I can some soap, he points to this box in the lobby with some half used hand soap and toilet rolls and tells me to help myself. The shower head was not holding up. Again we tell the host, and he’s like I’ll come tomorrow. When he does come to fix these things, he uses some tape to hold the shower head up and fixes one other dim light in the room, frankly leaving quite dark still. There were at least 2 other lights in the room that were not working. Overall, our stay was horrendous. I do NOT recommend. This was not all. I raised a concern with booking.com to ask for a refund considering our stay. The property were not getting back to them. When I messaged the property, they just cancelled my booking retrospectively so I wouldn’t be able to leave a review. Many calls with booking.com later. Here we are !

Stuff was good

Impossibly noisy street next to my room, loud music and lots of people talking and shouting every night until 2 or 3am

Genuinely friendly hospitable and bohemian and right in the cosmopolitan heart of Palermo. Host (Giovanni) is an interesting and terrific guy.

I'm afraid the cheese rice ball had ham in - takes much expeerience to steer clear of prosciutto.

Location excellent for trains buses and walking aroundcity

Locals should clean up area and not leave to others.

Very nice room, decorated with attention to detail with beautifuly restored old pieces of furniture. Room was big enough for our family and very clean. While the hosts did not speak English, this was not a problem at all due to their ability to improvise. Location was very close to the city centre.

Parking was challenging. While the street was quite loud in the evening, this was not a problem. The part of the city itself provided for a bit of a culture shock, but we did not have any issues.

Special breakfast (with soja milk), characteristic location

It was not very silent

It is close to main attractions and public transportarion. Cute Italian breakfast with croissants and coffee.

For one of the rooms the shower door was broken. It was strange that there was a window in the bathroom where you can see another bathroom next doors. It was extremly noisy from outside at night.