Red Roof Inn Lexington, NC

They have bedbugs and stole my deposit and does not want to answer to anything and it’s disgusting.

Roaches in bed I left this place was horrible

Bed linens were dirty. Fridge didn't work and seemed to be from the 80s. Shady people hanging around in the parking lot. The man at the desk was very rude to me. I have never been talked to like he did as a customer anywhere. I was in disbelief. I would not stay here again.

Upon arrival, a undisclosed security deposited was needed to get the room after it’s been paid for on the app. Seems a bit too much for a check in process. In order to get it back, the clerk must walk through the room with you during check out, seems untrustworthy of customers and too much. No easy check out

We arrive and immediately felt unsafe. Went to check in and the guy at the counter harassed us for booking through a third party and told us the only room was smoking; when I had been called earlier in the afternoon by someone from the hotel verifying our time of check in and asked smoking or non smoking. He continued to harass us and told us we have to pay him $50 cash to change to a non smoking room. We left and went to find another hotel but they still charged my card. TERRIBLE service, terrible location, terrible looking… I wish I could give it 0 stars and shut them down.

Bed was dirty sheets stained. Asked for a different room and only clean sheets were offered no refund.Was promised room service take care of my room on day 2 and my room was untouched. Bed garbage no towels. Went to front desk to complain and get refund and got nothing but attitudes and anger from management. And they even complained about the condition of the room when I checked out when reported to them the condition...

The room was clean. Limited towels. No tissues. No reception of local TV channels. No breakfast or coffee in the room. Inner lobby locked off. The second night a family was given a card with my room number, when they arrived at midnight. . .awakening me as they attempted to enter. Saved $20 per night, but wouldn't go back.

It was a vacation I needed

Sheets had obviously been slept in and unchanged from previous guest. Rooms look nothing like the pictures. At check in we were required to pay a $50 deposit in cash only or we weren’t allowed to check in. Ended up leaving and not even staying the night. Management was unhelpful to say the least.

no service (clean towels, etc) 2 of 4 nights, no working phone, no stoppers in tub or sink, multiple cigarette burns in blankets, not handicapped accessible