Super 8 by Wyndham Salem

While fairly clean, this Super 8 is in dire need of updating and repair. Plainly said, it was a place to sleep passing through the area. You get what you pay for.

Staff was great. Bed was great- very firm. Hotel was outdated. Stains in shower around drain.

I honestly rarely fill these reviews out. After the stay at this hotel, I absolutely had to in hopes it saves someone else the extremely unpleasant experience and hassle. I traveled 6 hours to this hotel. I searched online and the photos I seen from the hotel were great, looked very clean, pet friendly a bonus, free breakfast in morning, and was right off the interstate. Sounded like a gem. I paid my deposit for dog, and early check in fee of 30 dollars before 3 pm lol unreal. I got to my room, I was already on a time frame, and wanted to puke immediately. The light switches were extremely sticky, the gooors you could hear your shoes stuck to as you walk, the ceiling in bathroom was covered in molded plaster, shower curtain shredded, the toilet was still absolutely dirty, the covers on the bed had stains all over them, the sheets were beyond gross and shredding also, the curtains were pure yellow and brittle, the grass was so high it was above the window, the recliner chair was covered in spilled stuff or stuff from other places I am glad I never found out. I had at this point an hour left to get ready for a meeting, but I had to call and tell them absolutely not! He then sent me to another room, and it was a little better not by much. The floors were disgusting, the curtains again yellow and sticky, the bathroom absolutely nasty, and the ceiling was covered in molded plaster, and the toilet barely flushed. I can not even make this up, and I rarely fill these out.

The location of the hotel

Staff was not friendly and wasn't at the front desk half the time. My key to the room didn't work. And the toilet kept running. The vending machine was empty and the ice machine didn't work.

Room clean. The manager was friendly had booked wrong beds and was taken care of with a promblem . Breakfast could of had more choices. Not sure why must be 200 words to be accepted I have said all I need to would go back without problem only 191 good bye

When first arriving the employee was very hospitable and polite, however when the manager arrived he was very rude and had an attitude with the 2 questions I and my mother had asked. We couldn’t figure out the shower head but the employee obliged and helped us. The ceiling in the bathroom looks like it’s about to fall in. The refrigerator in the room isn’t that cold and the outside of it is chipped. The key card only works when it wants too. For a 2 star hotel I can see why now. They do have a $15 a night pet fee which isn’t bad compared to the other hotels here. The TV in the room is small and its signal sucks so I’ve just been watching tv on my phone. They do have free wifi. The floors in the hallways and the stairs are dirty, but the rooms are clean. Ish. I found a beer can behind the bed when I was looking for my cat. I don’t drink and my mother doesn’t like beer. I feel like the people who own this place should do better if they want better reviews.

I was traveling from 10 hours away, alone with a pet. Staff accommodated my need for a downstairs room to keep from carrying a huge 75 lb crate a long distance by myself. I needed to leave a day earlier than expected. I was refunded promptly without hesitation. I truly appreciate their efforts to make my stay stress free.