Four Points by Sheraton Wakefield Boston Hotel & Conference Center

Atención, comodidad y cercanía

Beds were very comfortable

It advertises a pool, but there was none. Also they only had one elevator working for the whole hotel.

Very old property and it shows. No fan in the bathroom, lots of light gets through the curtains, raggedy carpet and lots of construction going on. Had to go through several emails and calls before our stay to confirm a crib then we got there they had no record of that request. Thankfully they had one, but good grief. Their sales director also told me Expedia booked me 5 rooms not 1, and told me it was MY responsibility to contact Expedia and have them call the hotel to resolve. I’m sorry, what? Expedia had no idea, and meanwhile I work and have two kids under 3, so didn’t have time for all that. Unprofessional.

Easy check in. Beautiful room. Fast and reasonable dinner in the bar.

I felt the place was centrally located to Wakefield and to Salem, Massachusetts, where we were going to visit. The rooms were adequate. I think they could use a little bit more storage in the bathrooms. The front desk was extremely friendly. The breakfast was nice. There was plenty to choose from and I use the gym and I felt it was suitable for many types of exercise.

Breakfast great except powdered eggs. Renovating. Lobby nice, room could have been cleaner.

Tori the night shift desk lady was absolutely amazing. I give her 10 stars. Other than being woken up to the sprinkler system at 5am which the day shift employees fixed for me that was the only hiccup. Everything else was wonderfu, I would definitely stay again.

Clean room with lots of shopping and dining options close by.