Four Points by Sheraton Wakefield Boston Hotel & Conference Center

Garbage room on the first floor. Apparently only the tower are the remodelled rooms (overheard at desk) but floor 1 and 2 are original. Lumpy mattress, dirty old showers, couch I wouldn’t put anything on. Smelled of smoke. Couldn’t wait to leave. Complained and just got moved to the same type of room but bigger. Pics on Expedia are not what you get in real life on floor 1 anyway.

Great.

Hotel and rooms were clean; staff was excellent. Check in was smooth and expedient!

A lot of parking space and next to a shopping mall with many restaurants. Room is clean.

Our stay of 4 nights had us in a room that was super dated with visible wear & sad looking space, although the carpet looked newer. Then the thermostat shorted out & we had to sleep in chilly temp until a vacancy allowed a room swap. The 2nd room was great in many ways, except the shower curtain would not stay pulled across, causing slippery wet floors, plus space at the sink was not able to hold many items. Had no hooks to place a towel in reach by the shower. Mirror with small shelf at entry needed better lighting. If you end up with a non-renovated room, it is way overpriced.

The night shift desk clerk Nick was great. He was friendly and helpful.

Excellent location if you’re planning to go from Salem right off the highway just a 20 minute drive. The staff was extremely friendly and helpful about local attractions was decorated very nice for the fall holiday rooms were clean when I asked for extra towels they were brought up immediately highly recommend.

Staff was very rude checking me in. The room was dirty and falling apart. Will not stay again.

I sincerely appreciated that there was free parking for guests. This was a big selling point for my husband and I. Most hotels charge $50+ per night for parking which is ridiculous when you’re already spending well over $1,000 for a long-term stay. We stayed 12 nights here and we loved the property. This property is secluded, but not completely isolated to where nothing is around it. Freeway entrances are right around the corner as well as gas stations. My husband and I also LOVED the free breakfast in the morning, super nice touch to this property! Staff were super friendly and were happy to get us anything extra that we needed such as toilet paper, blankets, towels, etc. The property was also very quiet, even with hosting weddings! They hosted several weddings while we were there and we couldn’t hear a thing. We definitely hope to be back!