Element by Marriott Lexington

Location was good

Not a drop of soap in the shower dispenser. Bathroom ceiling was peeling badly. Peanut was visibly unvacuumed on carpet. Fruit was not replenished at breakfast yogurt stand

There were spiders in room. We were awakened around midnight by a loud continuous piercing noise. We couldn't find the source of noise nor could the night time desk clerk. He moved us to one of two available rooms each on either side of the first room. The second room also has the same loud noise. The third room did not. The bathroom door in third rim was wood and couldn't close. Breakfast was disappointing.....eggs and sausage were both burned and overcooked. Disappointing for a Marriott property. Will not stay at an Elements hotel again.

Nice hotel. New and modern.

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The side door to get to our room was not working properly so we had to walk all the way around from the parked car to the front door with our luggage. We were not told on check in that it wasn’t working.

It was really sad to see that cleaning in this property is made in a hurry, and only every other day. Wake up in the night, and turn on the lights, and you will discover a full array of cockroaches coming out of everywhere. I tried to like the hotel. The concept is good, but we value more our health. Yes, we got bitten by some insect at night, and our room was on the third floor. Sorry, but you need to make a better job.! Lastly, the property needs some remodeling too…. Some areas look outdated, and the rooms need some renovation.

Disappointed that room not ready until we'll after check-in. My sister's room had no toilet paper.

Good