Sleep Inn near I-80 and I-94

Good customer service

Only thing I liked about the hotel was that I was able to pay my deposit in cash.

The carpet in the hallways looked very dirty stained and worn out, the paint in the bathroom was chipping off the wall, the bathroom was very small and only had a shower When I requested a room with a bathtub I was told it was only one room handicap accessible and it wasn't available then he go on to tell me that I can cancel the room but of course I'll have to go through booking.com to do so because I booked the room through third party 😔..I don't know why that is because I didn't pay until I checked in so booking.com didn't take the money the hotel did 🤬 so now that I go ahead with booking I go back to the room and it wasn't enough towels so I go back to the front desk and request more towels he gave me one more set and had the nerve to tell me i have to bring the others down and asked twice for the towels before i even had a chance to take a shower. On top of all that something in the room made a noise all night not sure if it was the fridge microwave tv or outlet but it was in that area smh i will never stay here again and don't suggest anyone too.

Convenient location

Furniture, bathroom and carpet in poor condition. Continental breakfast instead of Buffett posted.

Location was close to highway

Pillows were super small, nosy people all over, dirty, dingy, old, smelly, definitely was not a “pleasant” rating.

Booked a room with two beds, upon checking in the person in the front desk wanted to give me a room with a king size bed I told him that would not work for me and I needed the two beds. He was finally able to get me the room with two beds I needed. The entire facility is filthy, gross and unsanitary. The waiting area has old and filthy chairs, the carpet in the entire 3rd floor is old and stained. The bathroom in our room was stained, and the toilet had a water leak. The valance sheets on the beds were stained with I want to think dried food from previous guests but could be other things. The hotel offers breakfast however the breakfast area is super small, only has one waffle maker and the AC was not working when I was there. Overall, it was the dirtiest hotel I’ve ever stayed at, I could’ve stayed at a lower end hotel for the same type of experience. I’d rather sleep in my car than stay at this hotel in the future.

This hotel needs a lot of repairs and updating. I’ve stayed at the other Sleep Inn and this was the most outdated one I ever been too. And my toilet didn’t start working until the morning. First and last time ever staying in this location in Lansing. I usually stay at the Oakbrook location.

This was a last minute trip and all hotels in the area were booked. The staff was definitely friendly. I'm use to having my room serviced daily which they don't have. Carpet renovation is needed in the hallway. Wasn't too bad of a stay

Peeling paint, mold, water stains & hair stuck on “clean towels”. Smelled of weed & cigarettes in bathroom.

Bed bugs in room, Rude staff at front desk..the guy working night crew told me yu knew when you booked your room we where trash..enjoy..