Mercure Haydock Hotel

The staff are always really helpful and attentive. Jodie today brought over our coffees and was really pleasant and friendly

One overnight stay: PROS: Nice room. Very comfortable large bed. Well designed bathroom with excellent shower. CONS: Dinner: Starter - Breaded mushrooms with garlic mayonnaise - tasteless. Pork Terrine - passable but croutons tooth breakably hard Mains; Fish with chips. Small portion of fish. Gammon with egg and vegetables. Gammon no thicker than bacon, very dry and tough. Dessert: Chocolate brownie with ice cream ok. Eton Mess: Edible.

Friendly breakfast staff.

The settee bed was terrible - mattress incredibly thin and frame weak. My 11-year-old son ended up having to sleep in bed with us and my 8-year-old daughter had a bad back in the morning due to the springs digging into her. Indoor pool was murky amd didn't look clean. Pool staff member was rude.

Never write reviews but after reading the bad ones I thought I’d share my views. Stayed here for one night (on a busy Saturday) as part of a coach trip. Stay included 3 course evening meal and breakfast. Cannot fault it, food was great and the service was excellent considering how busy the staff all were! Shout out to the Greek guy sorry didn’t get his name. He’s here there and everywhere! Worked his socks off. Room was spacious, ok slightly dated but very clean and the beds are comfortable. Everything worked as it should. What more do you want? Would stay again if in the area. Thank you! 😃

The staff we interacted with were excellent. Particularly the receptionist and the breakfast waiter.