Mercure Haydock Hotel

We visited here for a family party. I have to start by saying, the selection of draft beer is absolutely abysmal. Do they know how to run a bar. The bar staff ran out of glasses several times and even asked if I could have my gin in a pint glass. One bar staff couldn't make a baby Guinness. The prices are absolutely shocking for a hotel of this style. I've paid cheaper in top hotels! £38 for a bottle of prosecco! A double gin and lager over £20! Train your staff and sort your bar out. The overall appearance on the outside looks messy and untidy. A good gardener is what they need.

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Room was an awful standard, window screwed shut, no aircon, room was hot all night therefore I barely slept. I asked twice if I could pay to upgrade and was told both times there were no superior rooms available, even though they were still advertised as available online and I could book it!

Excellent hotel great value for money. Staff helpful and friendly delicious breakfast and excellent service from Tony Claire and Emily altogether a very pleasant stay we will certainly be going back. Highly recommend this hotel.

Location cleanliness parking nice rooms and excellent service from all the staff. 😊

Very clean, lovely large room with a very comfortable bed. The breakfast was excellent. Huge free car park.

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Location was perfect for my business trip and the room was good value. I will return for my next visit

More my problem the menu was the menu was not so good for a non meat eater not made aware of the parking requirements when booking in

All OK for what is gutted no hot tub so was disappointed.

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