Cozy Savvy Hoi An - The Quintessence of Exquisite Retreat

We loved everything about this hotel! Our room was spacious, clean and had beautiful decor. We used the restaurant, spa and use of bicycle which we are great standard. Staff (especially Nancy and door men) were incredible kind and helpful. Fab location- highly recommend and would definitely come back!

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The hotel itself was absolutley lovely and the staff and facilities were fabulous, the food was great too and very reasonable. Hoi An itself is a great area with lots to do and explore.

Unfortunately the area immediatley outside the hotel has some waste grounds and delapidated areas, that the local taxi drivers use as their toilet facilities especially late afternoon, when I guess they have a quiet trade time, from the upper floors of this hotel at the front the view is very unpleasant and lets the hotel down. If the senior management have any influence over the local authorities, they need to use it with urgency and vigour. And if they don't and this cant be stopped, that would be terrible shame as it is very off putting. At ground level you cant see this as the hotel trees etc block it.

This was our favourite hotel in our trip to Vietnam. They noted it was our honeymoon and made our room extra special. The staff were phenomenal especially Emma and Hanna! They provided information on the area and helped arrange our transport to Da Nang. Every staff member greeted us with a smile. The breakfast is home made and the entire hotel is clean. Thank you again for a wonderful stay at your location!

員工friendly 房間大 舒適

雖然Spa有優惠，但技師的按摩技巧不佳。 另外，早餐自助餐環境十分惡劣，食物隨便攞放，沒有用蓋合上，蒼蠅很多，會接觸到食物，幸好尚用即煮的雞蛋及粉麵可以選擇。用餐地方污糟，職員會直接把食客離開後的食物殘渣掃在地上，但沒有清理。

Emma and her colleagues were excellent - very warm and welcoming and helpful - nothing was too much trouble for them through out our stay. The hotel is in a great location for exploring this beautiful city and we made use of the complimentary hotel bikes. The breakfast was excellent with loads of choice. The room was spacious and comfortable. with great views towards the river. Would highly recommend.

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All was great, an homely feel to an hotel that is very close to all the action on Hoi An, yet sufficiently away to be quiet for a family with young children.

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