Williamsburg Suites

I checked in after a long time just trying to get a key card. Went into the room and found it completely unnade and trashed. A flood if water on the floor and water blowing from the ceiling. Went back to reception tossed my card on the counter and told them I about the room condition in front of many others checking in and told them I want a refund. The w ol man just nodded and shrugged. This was after a previous guest, after just getting his key card, went to his room, came back and tossed his card on the counter proclaiming someone else was already in the room. Not only should I get a full refund, I should be compensated for the room I finally got at an exorbitant rate because everything in the area was sold out.

Do NOT book here! Uninhabitable conditions! Reservations not honored even though it was prepaid . Unsafe conditions and truly disgusting.

I booked a room for my family. I received a confirmation number and proof of reservation. I called the morning of my reservation to inform front desk we’d be checking in late (8pm). The employee said no problem bc someone would be at the front desk until 10pm to check us in. When we arrived at 8pm I was told there was no room available. The employee had no explanation. She was rude and did not apologize for the major inconvenience. We could not find another hotel in Williamsburg. We had to drive 20 miles away to find closest hotel room in Newport News.

It’s a nice quiet place for $50

2nd time we stayed and back again, the night manager is the best of this place, he made sure all went well.with us in every way he could, now, about the property, this time we saw some little bugs here and there but we were on 1st floor, so it might have been that. The rest of the experience was really good

The price and location was the most convenient, the staff was very accomodating as there was not enough towels or toilet paper in the room, there was just 2 pillows per bed that were extremely thin, but for the price that we paid we didnt want to make a fuzz from it, next time bring your own pillows so it can be a bit more comfortable, qlso there was no staff at 830 am that would allow to check out, nor a way to check out electronically. Still the best of this visit was mr. Tim (front desk clerk), he was the most gracious and hospitable!

Dirty, infested, and the tv's do not work.

You should absolutely avoid this property. The few guests there appear to be individuals without permanent housing. Towels, soap, even a trash can were not in the room. Dead and live insects. No TV Apparently because the cable bill was unpaid by the owner. It is a dive. You truly do get what you pay for.

no cable no internet no wifi no management plenty of bugs plenty of uncomfortable situations plenty of inconveniences... buyer beware!!

They had issue with being over book. Elevator did not work so it is not handicapped friendly.