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7.5 / 10 Guest Rating

River Terrace Resort & Convention Center

240 River Road, Gatlinburg, us

River Terrace Resort & Convention Center - main view

About the Property

Riverside Resort in Gatlinburg

Nestled just minutes away from the Smoky Mountains, Gatlinburg River Terrace Resort and Convention Center offers a serene escape with 2 outdoor pools and a riverfront restaurant.

Scenic Views and Comfortable Rooms

Each room is equipped with modern amenities including a microwave, refrigerator, and cable TV. Some rooms feature balconies overlooking the tranquil Little Pigeon River, providing a perfect setting to unwind.

Convenience at Your Fingertips

Guests can enjoy free WiFi in public areas, a 24-hour reception, and access to a concierge desk. Additionally, the resort's proximity to whitewater rafting, walking paths, and popular attractions ensures an unforgettable stay.

Ready to experience the beauty of Gatlinburg? Book your stay at Gatlinburg River Terrace Resort now!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Tour desk
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests must be at least 21 years old to reserve a room at this property. Guests can enjoy lunch and dinner all week at the Drafts Sports Bar and Grill, which serves American fare. An extensive draft beer and cocktail list is available. Please note select buildings do not include elevator/elevator access. Contact hotel for details. The property is dog only friendly. A Pet Dog must not exceed 60 pounds or, in the case of two Pet Dogs, they must not exceed 60 pounds in combined total weight. Height and length restrictions apply to Pet Dogs—they can be no longer than 36 inches and no taller than 36 inches. A mandatory, nonrefundable Pet Dog Fee of $150.00 USD per reservation will be charged at check-in for Pet Dogs reported at the time of check-in. An additional $150.00 USD per reservation penalty will be charged for Pet Dogs unreported to the Front Desk at check-in and found in the room/suite (also known as an “Unauthorized Pet Dog Penalty Fee”).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Guestroom - Photo 1
Standard King Guestroom - Photo 2
Standard King Guestroom - Photo 3
Standard King Guestroom - Photo 4
Standard King Guestroom - Photo 5
Standard King Guestroom - Photo 6
1/6

Standard King Guestroom

A cable TV, microwave and compact refrigerator are included in this room. The room has a seating area and offers a balcony or open patio.

23 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Standard King Guestroom

Non-refundable
Room Only
20% OFF$193.83

$155.06

Includes taxes & fees

Standard King Guestroom

Non-refundable
Breakfast Included
20% OFF$233.51

$186.81

Includes taxes & fees
Standard Queen Guestroom - Photo 1
Standard Queen Guestroom - Photo 2
Standard Queen Guestroom - Photo 3
Standard Queen Guestroom - Photo 4
1/4

Standard Queen Guestroom

This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.

23 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Standard Queen Guestroom

Non-refundable
Room Only
20% OFF$193.83

$155.06

Includes taxes & fees

Standard Queen Guestroom

Non-refundable
Breakfast Included
20% OFF$233.51

$186.81

Includes taxes & fees

Guest Reviews

7.5
Very Good1234 verified reviews
AI Summary

Guests highly rate the convenient location and frequently praise the friendly staff.

Categories

Cleanliness6.0
Service9.0
Location9.5
Room Quality7.0
Amenities7.5
Value for Money6.5
Food and Beverage6.0
Overall Experience8.5

Select topics to read reviews

R
RebekahusUS
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Good location, decent for what it is"

6.0

The location and distance to downtown was excellent!

The room was just okay. It had a balcony and a lot of space but there was some noticeable wear and tear. The air conditioning is Very loud. Generally though, the room itself was fine. Our main issue was that when we checked in, we had to go to a second desk to get our parking pass, and at that desk we were offered great discounts for our time in Gatlinburg, which we assumed were part of staying at the hotel but were in fact all free perks for attending a time share presentation. The desk person specifically said it wasn’t a time share and made it sound like we would just tour the other Westgate property and get these discounts, but it was in fact a time share presentation that we sat through for 5 hours. The hotel is fine, but beware of getting sold on a timeshare.

Helpful?
C
chrisusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"We loved the town and plan to visit it again. We will keep this place in mind when we book our next"

7.0

I feel like the rooms are in need of an update. I felt like the room I had not been updated since the 90s. The shower was stained up, needed a new shower head and ceiling tiles. The room was not physically dirty. Our tv had lines in it where it appeared it was on its last leg. It didn’t bother us much as we weren’t there to watch tv.

Helpful?
B
BillyusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 19, 2026

"Was well pleased."

9.0

Location was great. Staff was friendly and helpful.

I didn't dislike anything. I was surprised that you didn't have to use your room key to access your buildings.

Helpful?
K
KennedyusUS
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Good"

6.0
Helpful?
B
BarnettusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
H
HowardusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0
Helpful?
R
RobertusUS
Verified booking
extended_group
Standard Room
Stayed in Jun 15, 2026

"good,but not great."

5.0

location was great.

No wifi for the first 4 days, one of the pools was closed for repair( the one right outside our room) we had to walk to other side of hotel to second pool, which was a good distance . breakfast options were limited. Floor of room was filthy, no carpet, made our socks really dirty.

Helpful?
D
DelaniausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0

It was close to everything and the staff were so kind.

The hotel is older and our key didn't work. We had to wait for the maintenance man to come and fix it. It was really no big deal and the location and savings made it well worth the wait.

Helpful?
S
ShirleyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Awesome week get away"

9.0

The brook off the balcony was FABULOUS. Great housekeeping and staff. Wonderful information help. Loved motorcycle access.

Helpful?
J
johnusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Good"

5.0

The scenery. But that to cancel our trip a day early. Tried to get hold of booking.com try to get a refund . Was unable to get refund couldn't find a number to call to get refunded for checking out a day early. So my complaint is with booking. Com. We'll never use them again

.

Helpful?
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