Towneplace Suites by Marriott Cleveland Westlake

Breakfast was only good thing.

Property location was not good. Property smelled very bad. Too much spray to suppress the bad smell. It doesn’t look like anything Marriott. It was just like small dorm look like and carpet is smelly. Also sofa bad mattress has very bad stain so couldn’t wait to go home next morning right away.

Well maintained, pet friendly.

Happy for the gluten free options for breakfast

Clean, big rooms, (2 bedrooms, living room and kitchen!) nice quiet neighborhood with multiple food options walking distance, and friendly staff. Free breakfast. Each room has its own temp control, which is nice. I used points, but the rack rate was only $110 during our stay, which is a bargain these days.

some of the staff was lazy, and internet didnt work and leaky toilet , was moved to three different rooms and couldnt work becase they had internet issues which caused me to loose money and corporate gave me back points that were basically 2 days if that you would think they would compensate you for you're time and money very disappointed

Breakfast bar was nice. The kitchen was very nice to have in the room. Staff was pleasant and willing to answer all questions. We had asked for early check in. They were able to accommodate us, and also placed us on the 1st floor making it easier for us.

We did not realize that this facility was a pet friendly hotel. When we walked down the hall of the facility, we could smell dog. Two doors down from us, there were 2 dogs that barked every time someone walked past their door. On a positive note, our room did not smell of dog or any other animal and we could only hear the dogs when walking in the hall. The day bed was not real comfortable and in need of cleaning.

NOTHING! Dirty, smells and had ROACHES

EVERYTHING!