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7.8 / 10 Guest Rating

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Avenida Paseo Xaman-Ha Lote Hotelero # 5, Playa del Carmen, mx

Viva Maya by Wyndham, A Trademark All Inclusive Resort - main view

About the Property

Exceptional Accommodations and Dining Options
Viva Wyndham Maya offers beachfront accommodations and a variety of dining options to cater to every taste. From gourmet dining experiences to casual snack bars, guests can indulge in a culinary journey without leaving the resort.

Recreational Activities for the Entire Family
With a range of activities including dance classes, shopping at the boutique, and on-site tour assistance, guests of all ages can find entertainment and relaxation. The daily and nightly programs ensure there is never a dull moment during your stay.

All-Inclusive Package for a Hassle-Free Vacation
Enjoy a worry-free vacation with the all-inclusive package that covers meals, beverages, non-motorized sports, and more. With taxes and gratuities included, guests can fully unwind and make the most of their time at Viva Wyndham Maya.

Book your unforgettable stay at Viva Wyndham Maya now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The guest that made the reservation must be present and staying at the property at the time of check-in. Their photo ID and credit card will be required. Cash is not accepted as a form of payment towards any reservation. Please note that the use of the safety-deposit box has an extra fee. An environmental fee of US$1.40 per night is not included and need to pay upon arrival. The reservation name must match with credit card given when making the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Garden King Room, Non-Smoking - Photo 1
Superior Garden King Room, Non-Smoking - Photo 2
Superior Garden King Room, Non-Smoking - Photo 3
Superior Garden King Room, Non-Smoking - Photo 4
Superior Garden King Room, Non-Smoking - Photo 5
1/5

Superior Garden King Room, Non-Smoking

This air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

36 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneFaxAir conditioning

Superior Garden, 1 King Bed, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$461.7

$369.36

Includes taxes & fees

Superior Garden, 1 King Bed, Non-Smoking

Non-refundable
All Inclusive
20% OFF$471.13

$376.9

Includes taxes & fees
Superior Garden Queen Room with Two Queen Beds, Non-Smoking - Photo 1
Superior Garden Queen Room with Two Queen Beds, Non-Smoking - Photo 2
Superior Garden Queen Room with Two Queen Beds, Non-Smoking - Photo 3
Superior Garden Queen Room with Two Queen Beds, Non-Smoking - Photo 4
Superior Garden Queen Room with Two Queen Beds, Non-Smoking - Photo 5
1/5

Superior Garden Queen Room with Two Queen Beds, Non-Smoking

This air-conditioned quadruple room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

36 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Safety deposit boxTVTelephoneFaxAir conditioningHair dryer

Superior Garden, 2 Queen Beds, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$461.7

$369.36

Includes taxes & fees

Superior Garden, 2 Queen Beds, Non-Smoking

Non-refundable
All Inclusive
20% OFF$471.13

$376.9

Includes taxes & fees
Deluxe, Queen Room with Two Queen Beds, Non-Smoking - Photo 1
Deluxe, Queen Room with Two Queen Beds, Non-Smoking - Photo 2
Deluxe, Queen Room with Two Queen Beds, Non-Smoking - Photo 3
Deluxe, Queen Room with Two Queen Beds, Non-Smoking - Photo 4
1/4

Deluxe, Queen Room with Two Queen Beds, Non-Smoking

This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

40 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneFaxAir conditioning

Deluxe, 2 Queen Beds, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$524.09

$419.27

Includes taxes & fees

Deluxe, 2 Queen Beds, Non-Smoking

Non-refundable
All Inclusive
20% OFF$534.76

$427.81

Includes taxes & fees
Accessible Room with One Queen Bed, Non-Smoking - Photo 1
Accessible Room with One Queen Bed, Non-Smoking - Photo 2
Accessible Room with One Queen Bed, Non-Smoking - Photo 3
Accessible Room with One Queen Bed, Non-Smoking - Photo 4
1/4

Accessible Room with One Queen Bed, Non-Smoking

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

36 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneFaxAir conditioning

Accessible Room, 1 Queen Bed, Non-Smoking

Non-refundable
Breakfast Included
20% OFF$461.74

$369.39

Includes taxes & fees

Accessible Room, 1 Queen Bed, Non-Smoking

Non-refundable
All Inclusive
20% OFF$471.14

$376.91

Includes taxes & fees

Guest Reviews

7.8
Very Good368 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful location.

Categories

Cleanliness7.3
Service8.8
Location9.3
Room Quality6.8
Amenities8.3
Value for Money7.3
Food and Beverage6.3
Overall Experience8.3

Select topics to read reviews

B
BAO DUC
Verified booking
friends
Standard Room
Stayed in Oct 9, 2025

"Good"

6.0

drinking water is not good

Helpful?
J
Journey68165391971
Verified booking
Family
Standard Room
Stayed in Oct 8, 2025

"Fun for young and old"

10.0

This is exceptional fun for all ages. My children received a briefing beforehand, so the fun could start right away. A big thank you goes to Betinha, Mara, Valentina, Kristal, and Mat, who have mastered the art of motivation and safely guide young and old to a successful trapeze experience.

Helpful?
I
I8494KFpeterjcaCA
Verified booking
Family
Standard Room
Stayed in Oct 6, 2025

"Super fun"

10.0

At Viva Maya Trapeze best staff , soooo patient and helpful, thank you so much for teaching me , Valentina , Mat , Betinha ,

Helpful?
A
AgnieszkaS3115
Verified booking
Couples
Standard Room
Stayed in Oct 2, 2025

"Clean hotel, nice location but we wouldn't go back there again"

6.0

The hotel has a great location and is very pleasant. It's very clean, and having animals around people is a great idea. Unfortunately, it has its drawbacks. The food was terrible, of very poor quality, which had nothing to do with Mexico. The beer at the bar was awful, even watered down. The best place was the cafe, which served delicious coffee, cakes, and doughnuts. It was a very friendly place to spend time. Another huge downside was the quality of sleep. We stayed at the hotel for a week, and four of nights we didn't sleep. The hallway where the doors to the rooms are located is not soundproof and is incredibly noisy. Every time the doors close, we wake up. On the first night, at 2 a.m., there was an argument in the hallway, and people were banging on the doors. The last few nights, a group of teenagers showed up and partied all night, chasing each other down the hallway and running from door to door. Ultimately, it was our first vacation where we were happy to back home. What surprised us most was that upon check-out we were charged a $10 fee for losing our hotel bracelet.

Helpful?
R
rita
Verified booking
Standard Room
Stayed in Oct 2, 2025

"Excellent"

8.0

Great spot

Helpful?
S
Shirley
Verified booking
friends
Standard Room
Stayed in Oct 1, 2025

"Good"

6.0

Very low waiters around pool and beach area.

Helpful?
2
262marisd
Verified booking
Family
Standard Room
Stayed in Sep 30, 2025

"Best family vacation"

10.0

My family decided to go to Viva Maya resort for our 3rd trip to Mexico. So glad we did. We all had a great time from the beginning to the end. All around activities- entertainers are awesome especially Sexy Willy so funny and friendly. So much things to enjoy- the food the service the nightly shows the dancing. We loved our experience here and would love to come back here again. Thank you!

Helpful?
S
Stacy
Verified booking
family
Standard Room
Stayed in Sep 27, 2025

"Exceptional"

10.0

The cleanliness is 10/10 and the staff is wonderful! I’ve been there 3 times now, and hoping to return!

Helpful?
L
Laszlo
Verified booking
partner
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Immaculately clean, waterside had some seaweed, no coral reefs unfortunately but this is just location based stuff. Staff was amazing. Shows and events all over the facility, 24/7 bars and food, absolutely beautiful scenery, everyone including the overworked staff was incredibly friendly whether they spoke English or not.

Helpful?
A
Anna Michelle
Verified booking
partner
Standard Room
Stayed in Sep 21, 2025

"Exceptional"

10.0

Everything about this place exceeded my expectations! Beautiful place. Will be returning for sure! The staff are absolutely amazing and friendly as well.

Helpful?