Barceló Tambor

Property was beautiful but ROOMS were very outdated! For a 5 Star Property, you expect more from the rooms. The WiFi also was spotty, which as a Canadian without Data, was frustrating!

The rooms sre dirty

RUN! I’ll claim my mistake. I arrived a day early and thought that the night was booked. I stayed on the phone with Expedia for an hour while they tried to talk the hotel into sliding my reservation back a day. The hotel wouldn’t budge. They did happily sell me a room for $223 for that night. I actually stayed in that room all 3 nights. Management had the Opportunity to DO THE RIGHT THING and failed. That’s poor business Barcelo! This is a predominately Tico resort and me and one other family were the only ones speaking English. Everyone was friendly but the food was awful in the buffets. Beans and cheese were dried over on the top. Glad I paid for premium level and had some food to eat there. It would be well worth paying another $200 a night to go to a nice All-Inclusive. Don’t waste your time on this dated place. I hope this honest review will cost you that $223 dozens of times. It wouldn’t have cost you a single thing to do the right thing and help me move my reservation.

It's a nice place with good food. Beverages are so simple, not well done, only one kind of beer. Check out is terrible.

I liked the height of the waves on the beach. I like the closeness of the hotel to the beach. The entertainment was great. The food was ok in the buffet. Need to have the buffet in a air condition room.

The people are friendly

We have stayed at 3 other Barcelo properties but this is the first since the pandemic. We felt like they were still understaffed in a few areas and newer/not fully trained staff in others. Just glad that they survived a 9 month total shutdown. There is a macaw rehab/breeding center on the grounds that should get more press, fantastic! Nice pools, great ocean beach.

Liked that there was so much to see and do on the property. All of the staff were outstanding.

Okay

Disliked absolutely everything Will not be booking with barcelo group ever again.