Barceló Tambor

Excellent service at the hotel I give 10 Stars

I want to start with the positive and that´s the staff, they were all so friendly and hardworking trying to be everywhere and make sure everyone is comfortable. The hotel grounds are well maintained, clean and beautiful green outdoors. Now for the rest, not so positive, if you are looking for a very cheap all-inclusive then this is the hotel for you. The food was awful for the most part, the highlight was the fresh fruit and veggies but the rest eww nope! Cleanliness was the biggest issue, our room was very below standard and other common areas were extremely disappointing. Paying for a "premium or superior" level room not recommended, you don´t get any benefit from it, don´t waste your extra $50-$60 for nothing. Overall if you are looking for a low fee and are not concerned about high cleanliness and stale, cold food then this is the place for you :) good luck!

Me encanto , Todos muy amables , el lugar expectacular .

Clean

Food was horrible staff rude They our room because lock was bad then the second room lock was also damage the air conditioner broke and beer was definitely water down unknow whiskey place need repairs and a manager who cares

All inclusive

all is well

The area around the hotel is beautiful and secluded. Although clean, the rooms are a bit old and dingy. The worst part for me was the breakfast buffet with flies dead and alive on the food. I think they could work a little harder to cover the food. Other than that, service was great.

1/10 workers/hotel employees speaks English. Even for emergency, the staff isn’t speaking English which was an issue for us. Rooms are old and they smell humidity. The toilet is cleaned per the employees, but everything is broken or isn’t working properly. Drinks and food are ok. At the price we paid, it was ok. But don’t spend to much, the place is outdated and for non Spanish speakers this is not an easy stay.

Very family friendly