Barceló Tambor

Tropical unique place, beautiful flowers, plenty of food, love the Parrot sanctuary.

The grounds and location are amazing. Tambor beach is very beautiful. Best to go during low season. We went during high season, the hotel was full and they didn't have enough staff to manage it all and it was really noisy. The entertainment was very loud and on top of that many of the guests brought their own music and would play it really loud by the pool. There were long lines to get drinks. During meals it was hard to get drinks as well as there were very few waiters for the amount of people dining. Our room was spotless. A lot of wildlife around which is really enjoyable. It was a mixed feeling visit as there were things we loved and others not so much.

The option for having a Vip section to eat, check in and check out was great. What I didn't like was that they don't respect the reservations we made on Expedia app, and also they had now first aid option when you have ear problems or any minor issues, like plain aspirin, you have to actually pay a doctor to see you in the facilities.

Good premises. But not so good food. Also, service was not good. Had a lizard in room and when called service desk, service desk kept saying to send someone but thay never showed up. Room had a phone which was not working. The sliding door was stuck.

Great location for a quiet vacation. Great staff who are very friendly and accommodating non Spanish speaking clients.

I like the nature and the facilities real nice. What I didn't like was the exit at 12pm with out the lunch included I did not expected I though we were able to get lunch.

Everything was great but I would have the staff clean the bathroom floor better. Also there was no remote control for the tv and the room telefono didn’t work. I told the front desk and nothing was done.

Ok

The food is horrible the beans and rice which is something they serve every day were burnt. They serve the same thing for breakfast every day there Is no creativity from the “chef” since they don’t serve anything good. Food was often burnt or over salted. It was a very disappointing experience, the area and the hotel itself is nice, however the food and the drinks where super low quality and to top it off the customer service was horrible. I asked why they had not re filled my mini fridge and I called 3 times and they kept stating we don’t know when they will go all we can do is create a report but can’t guarantee anything.

The kids comedy show was very. Enjoyable