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8.4 / 10 Guest Rating

The Whitlock

16 Church St, Lenox, Massachusetts, 01240, Lenox, US

The Whitlock - main view

About the Property

Experience comfort and charm at The Whitlock, nestled in the vibrant heart of Lenox and just moments away from local attractions.

Prime Location
Steps from The Bookstore and within walking distance to the historic Lenox Library, immerse yourself in the rich culture of the area with easy access to the Ventfort Hall Mansion and Gilded Age Museum, and more.

Inviting Accommodations
Choose from our 30 air-conditioned guestrooms, designed with your comfort in mind. Enjoy complimentary wireless internet to stay connected and unwind in bathrooms equipped with modern bathtubs or showers.

Relaxing Amenities
Take a breath of fresh air on our terrace or garden while enjoying complimentary tea and coffee in a cozy common area. Our business center and luggage storage add to your convenience, making your stay seamless.

Book your escape to The Whitlock today and create lasting memories!

Facilities & Amenities

Fireplace in lobby
Free WiFi
Terrace
Garden
Luggage storage
Wheelchair accessible
Fireplace in lobby
Hiking/biking trails nearby
Smoke-free property
Free self parking

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent103 verified reviews
AI Summary

Guests highly rate the lovely room and frequently praise the nice fireplace.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality7.2
Amenities8.7
Value for Money8.7
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

T
Thomas
Verified booking
partner
Standard Room
Stayed in Oct 9, 2025

"Good"

6.0

We were disappointed in the shabby quality of this venue. But the bathroom had been remodeled. Older hotels can be an adventure and this one was,

Helpful?
C
Clintona
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Excellent"

8.0

I specifically requested 'hotels only' and didnt expect a bed and breakfast, with no overnight staff planned at my location. That said, it was a lovely room with a nice fireplace. Bathroom left a bit to be desired, as did breakfast.

Helpful?
S
Steven
Verified booking
partner
Standard Room
Stayed in Sep 12, 2025

"Good"

4.0

Got an email the day before arrival telling us to register at sister hotel up the road; their staff sent us to the Whitlock to register; staff there kinda apologized; room was very small; split AC-heat system only gave us AC, but we needed heat; front desk said to give it time, then showed up 15 mins later to say the system only was for AC; they gave us heat, but we could not control it; went from too cold to too hot; the staff left around 7 pm (this was Sept 10) so we burned all night; came back from dinner and door was locked even though they insisted it would be open; called their emergency numbers and got no one, and no one ever called back; enough said.

Helpful?
T
Thomas
Verified booking
partner
Standard Room
Stayed in Aug 11, 2025

"Excellent"

8.0

Property was fine, just a little old and in need of some repaie

Helpful?
N
Nick
Verified booking
Standard Room
Stayed in Aug 11, 2025

"Good"

6.0

3 flights up old stairs carrying our own bags ( in our 70s) and down and up in the morning for coffee… No national TV stations …. Only “local” on Roku! Clean, newly painted and carpet

Helpful?
C
Christopher
Verified booking
partner
Standard Room
Stayed in Jul 31, 2025

"Exceptional"

10.0

Nice old house.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Jul 24, 2025

"Excellent"

8.0

Very good!

Helpful?
M
Michael
Verified booking
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0

I was in town to attend an inspection on a house we made an offer on in nearby Becket. The Whitlock was perfect for me. It was conveniently located, in town, close to dining, and with easy parking. The inn was historic, charming, and had lots of character. It was exactly what I was looking for. There is now staff available on premises from 7 am to 10 pm. I was able to check in on site. The outer doors were locked at night. I would definitely come back.

Helpful?
J
Judith
Verified booking
partner
Standard Room
Stayed in Jul 22, 2025

"Good"

4.0

The inn is furnished with cheap, ugly furniture in depressing colors. Weekday coffee is limited to Keurig with dairy substitute--so bad it's insulting. Our room cost over $500 a day; other inns of comparable price are beautiful inside and offer better amenities. I will not stay at the Whitlock again.

Helpful?
S
Suzanne
Verified booking
Standard Room
Stayed in Jul 18, 2025

"Excellent"

8.0

Amanda at the front desk is a gem! She was helpful, personable, professional and presented in a neat and put-together appearance.

Helpful?