Sofitel Strasbourg Grande Ile

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The Property has a good location the staff are lovely. Breakfast was nice.

Room was small and old. The night cleaning shift was not always made, only 1 time in 4 nights. Bottle of water was not always refill

I stayed at Sofitel Strasbourg Grande Île and the experience was far below expectations for a hotel of this category. The room was advertised as air conditioned, yet no cooling was available. I was told the system is “seasonal,” which is misleading—especially since the room faced direct sunlight and became uncomfortably hot, making it difficult to sleep. There were also several additional charges: * €50 for early check-in at 12:30 noon instead of 30 * €10 to empty the minibar The overall service made things worse. Instead of feeling welcomed, I felt uncomfortable and somewhat alienated during my stay. From a hygiene and comfort perspective, the bathroom facilities were also limited when are we introducing bidet . For a hotel in this price range, more modern hygiene features would be expected by many international travelers. Overall, the combination of misleading information, lack of comfort, and poor service made this stay disappointing and uncomfortable . I would not recommend this hotel to my enemies .

sehr in die Jahre gekommenes Zimmer, Lage topp, Frühstück teuer aber gut

Das Zimmer ist einer 5Stern Hotels nicht würdig. Es gibt auch kein Spa

Modern hotel right in the heart of Strasbourg, hard to mess this one up. Clean, comfy, stylish. Parking? Well… if you find a spot right outside, go buy a lottery ticket next 😄 Perfect for a short stay.