The Hermitage Hotel

This is a fabulous hotel experience. The classic beauty and charm, excellent staff, proximity to downtown Nashville, attention to detail. I could go on and on. I feel quite blessed to have had the opportunity to stay here for two nights. Quiet, clean, thoughtful touches. Couldn’t recommend it more highly.

Southern hospitality, combined with every necessity to help make your trip to Nashville exceed your expectations, keep reading, as you will find all this, plus Heritage Hotel hospitality that you will find nowhere else. Why? What you will find both inside and outside sets this hotel apart. Inside Hotel Features: Iconic: The moment you step into the lobby, a sense of peace, calm and southern grandeur will surround you. The historic beauty of the hotel, combined with its warm ambiance, will have you feeling southern charm like you may never have experienced before. A Welcoming Experience: From the moment you arrive, you are greeted warmly and treated as though you are the most important guest in the hotel. Heritage Hospitality has begun. Rooms and Turndown Service: The rooms are spacious, quiet, comfortable, and beautifully maintained. Turndown is offered that will leave your room looking better and more organized than when you left it. Literally. Dining: The hotel offers everything you need without ever leaving the property. Delicious full scale breakfast, lunch and dinner menus are available. Plus, on property café for coffee, drinks and pastries. Consistency in ownership and leadership: Ownership, The Hermitage Hotel is privately owned, which guarantees a standard of care and attentiveness. Leadership, to ensure guests needs are being met, Jordan Tolliver has years on property and leads with warmth, professionalism, and a genuine commitment to each guest experience. Outside Hotel Features: Location: The Hermitage Hotel is ideally situated in downtown Nashville. Broadway, the heart of the city's music scene, is only a short walk away. Restaurants, live music venues, shopping, western wear stores, and Nashville's famous nightlife are all easily accessible. Venues and Attractions: Nashville's most popular attractions are within walking distance, including: Bridgestone Arena, The Ryman Auditorium, Nissan Stadium, County Music Hall of Fame and Museum, Johnny Cash Museum, National Museum of African American Music. And Last, What Makes It All Work: At every level of service, from the front door to housekeeping to dining staff and management, "Hermitage Hospitality" is evident. It's not simply excellent service, it's a culture that will touch your heart and wanting to come back and experience it all over again. Not convinced yet this is where to stay in Nashville, try it once, and you will be.

Absolutely amazing!!! This will be the ONLY hotel we will stay at during any Nashville trip!!!

The hotel biggest drawback was a lack of a dresser or drawers to unpack into. We had to keep our suitcases open and keep searching for "what was where". We rested in the tub one afternoon. It was lovely. The shower was spacious and the hotel provided all the needed shampoo, conditioner, and body wash. The water pressure was very good and the shower head was sufficient to make us feel good. Towels were large and plentiful. Face cloths were harder to come by. Housekeeping was available each day (one day we declined) and there was a turn down service each evening with water bottles and chocolate pieces. Chocolate chip cookies were offered each afternoon around 3pm with lemon/limeade. Morning coffee stopped service at 9am and we missed it each morning due to late nights. We were able to order a small pot of coffee (3-4 cups plus condiments) to the room for about $11. We ordered in room breakfast on Sunday am - food was very good! Staff was attentive and helpful. Taxis were arranged through the front desk. Check out was easy and one item on the bill had to be corrected as it was not our charge.

I was happy with my choice of the Hermitage for my brief stay in Nashville - excellent location in the heart of downtown within walking distance of all the action and live music, a beautiful open lobby, and a vibey low-lit downstairs restaurant and bar area. I had a nice corner room (316) which was spacious and clean. My only complaint was that breakfast was a bit of a disappointment, but I'd definitely return.

Wow. What a wonderful experience. This was my wife and I’s first time to Nashville. The Hermitage is absolutely gorgeous and everyone that works there is friendly, knowledgeable, and professional. The customer service was impeccable. The lobby alone is worth a visit. Our room was spacious and classy. We could not have had a better time. Just a couple blocks to Broadway and all the action but far enough that you’re away from the noise. It’s a splurge but worth it.

I was there in March and had such a fantastic time I wanted to bring my husband back with me. The hotel is beautiful! Everything was perfect and clean. Everyone that worked there was friendly and went out of their way to make our trip perfect. Great location-less than 15 minute walk tonight Broadway. We will definitely be back.

Aman was an excellent waiter for our special afternoon tea with friends. Our friends were so impressed by the tea and the service.