Quinta Real Acapulco

I Choose 2024 above because it does not give me an option for 2022, when booked a hotel room for my husband and I, for November 21-Nov. 28, 2022; we paid with a credit card. We had to cancel de reservations because the flights were not coinciding with hotel booking dates. I contacted the office and had several e-mails back and forth with the reservations desk. To date they still have not reimbursed me and now they want an account in Mexico to reimburse me in pesos. What the heck, I don't have a bank account in Mexico, plus I paid with a credit card so I should be reimbursed to my credit card.

TODO PERFECTO

EL PERSONAL DE LIMPIEZA A CUARTOS NO LAVA LA CRISTALERIA OCUPADA, SE SUPONE QUE OTRA PERSONA SE ENCARGA DEL ASUNTO Y ESA PERSONA NUNCA LLEGABA?????

La playa esta muy bien cuidada y cómoda.

todo me encanta ese hotel

Se metia el agua por las ventanas, pedimos apoyo y no mandaron a nadie, la segunda noche mandaron a una persona con dos jergas

This is a premier hotel. As far as beachfront lodges go, it would be hard to compete with Quinta. The staff, on the whole, are terrific. And the accommodations tremendous! BUT, there are a few things to be aware of…. The restaurant is VERY EXPENSIVE. We (two) had a total of five meals over three days, and it cost me over $750. I don’t know how that’s possible, except that I did not pay sufficient attention to the pricing in pesos. It would benefit the international traveler to ensure all menus contain $ listings, instead of only displaying peso prices. It’s a tourist getaway, so there is obviously no hesitation to charge exorbitantly. I’m still astounded by the amounts. Another thing to consider… the hotel does not have easy access. The heavy security apparatus makes coming and going a challenge. If you’re traveling by taxi, it can be an aggravation. I would rent a car if I had it to do over again. There was one incident with a guest in the suite above playing excessively loud music, apparently preferring to party rather than enjoy the surf side experience. I complained to the front desk, and fortunately the matter was resolved within an hour. The main thing to bear in mind is, Quinta is not within easy walking distance to common services, like grocery stores, restaurants and malls. Be prepared to spend on transportation if you’re planning to go out and visit places in Acapulco. But if your objective is a relaxing seaside stay, there is possibly no better place in Acapulco.

Service was impeccable, but AC was malfunctioning and Tv also. Bugs found around toilet and no coffee in bedroom.

Beautiful resort, definitely caters towards family's with kids, especially the pool since kids have their personal toy's, pool floatie's, body boards scattered ALL over the pool area and in the pool too. The food was good, service was a lot better around the pool than in the restaurant. If you want to do anything in Old Acapulco (La Quebrada, Zocalo) it is a 30+ cab ride that coast around $30+ dollars each way.

Excellent place!!!