Macdonald Inchyra Hotel & Spa

The spa

Rooms dining was a big disappointment

Enjoyed a fabulous massage spa and steam room, pool is excellent with a beautiful view of the hotels pretty gardens. Staff very friendly and hslpful

The deluxe king room was lovely. Both Megan and Paige on reception (on our two visits) went above and beyond to ensure we had a terrific stay. All the staff we encountered were delightful

Dog waste bin seemed never to be emptied

Wi-Fi didnt make the room and terrestrial tv was shocking were clearly put in the most used room finding pens and other ppl stuff

Hygiene Wi-Fi Tv channels Musket smell and not properly cleaned

Location was fine for what we needed (attending a concert). Plenty car parking spaces. Excellent service from hotel reception staff. Very friendly and helpful. Spa was lovely although pool area was very warm. Booked a spa treatment at the hotel (30% discount) so pleased I didn’t book in advance Prebooked breakfast at the reception when we arrived. Much cheaper than booking in the restaurant itself bizarrely. Thank goodness, as I’d have grudged paying full price. Breakfast has a poor selection of food plus surcharge for things like cappuccino etc. We were in the restaurant at night - my recommendation would be to avoid in future or lower expectations. The table service was poor, and the food not much better. The bedroom was spacious and clean. The bed was very comfy, and quiet at night.

We originally booked this in November 2024, but due to bad weather on our journey north, we had to abandon our original travel plans. Fast forward 18 months, and Paige allowed me to redeem our original nights stay on our next trip. This time, with a dog and baby in tow, I was a little more apprehensive as to how the trip would go but the team went above and beyond. At checkout I was asked if I had everything we needed for our stay and every member of staff was very friendly. At breakfast the next morning, it was a busy service but again we were welcomed with a smile and helped out with a high chair. There was a buffet breakfast available but we were also offered the breakfast order menu in case we needed something for our baby. Having stayed at a few Macdonald hotels recently, I think generally speaking the chain needs a bit of updating in terms of room and decor; but we had everything we needed and our room was comfortable for the 4 of us! We drive up to Scotland once a year or so to visit family and we’ll definitely be making it a habit of stopping here to break the journey up after a wonderful stay.

As soon as you walk in to the hotel the professional by the receptionist (Megan) as well as the whole hotel experience including dinner, breakfast and the whole stay is what you wish for and more. Paige on reception as I left was equally upholding the high standards of the MacDonald group. Highly recommended Vince

Location. Minutes from places of interest and quiet . Always nice to be able to sleep with window open without noise ……..

It was like stepping back in time . Rooms very tired and dated . Needs some serious maintenance and up dating to be done sooner rather than later .