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8 / 10 Guest Rating

SpringHill Suites by Marriott Waterford / Mystic

401 North Frontage Road, New London, us

SpringHill Suites by Marriott Waterford / Mystic - main view

About the Property

Convenient Location and Modern Amenities
Located off Interstate 95 near New London Mall, SpringHill Suites by Marriott Waterford/Mystic offers a comfortable stay with an indoor pool and flat-screen TVs in every room.

Well-Equipped Rooms
Each room is furnished with a microwave, refrigerator, iPod docking station, and complimentary Wi-Fi and wired internet, ensuring a convenient and enjoyable experience for guests.

Great Facilities and Nearby Attractions
Enjoy a breakfast buffet, coffee in the lobby, a fitness center, and an on-site convenience store. Explore nearby attractions like Mystic Aquarium and Mohegan Sun Casino just a short drive away.

Book your stay at SpringHill Suites Waterford for a perfect blend of convenience and leisure.

Facilities & Amenities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
1/3

One-Bedroom King Suite

Suite includes a flat-screen TV and a wet bar.

36 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRadio

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible, Mobility Accessible with Bathtub

Non-refundable
Breakfast Included
20% OFF$255.38

$204.3

Includes taxes & fees
One-Bedroom Queen Suite with Two Queen Beds - Photo 1
One-Bedroom Queen Suite with Two Queen Beds - Photo 2
One-Bedroom Queen Suite with Two Queen Beds - Photo 3
1/3

One-Bedroom Queen Suite with Two Queen Beds

Suite includes a flat-screen TV and a wet bar.

36 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Suite, 2 Queen Beds, Trundle Sofa

Non-refundable
Breakfast Included
20% OFF$255.38

$204.3

Includes taxes & fees
King Suite with Bathtub and Trundle Sofa - Mobility Access/Hearing Accessible - Photo 1

King Suite with Bathtub and Trundle Sofa - Mobility Access/Hearing Accessible

The unit offers 2 beds.

0
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Adapted bathHearing accessible

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$255.38

$204.3

Includes taxes & fees
Double Suite with Two Double Beds, Roll-In Shower and Trundle Sofa - Mobility Access/Hearing Accessible - Photo 1

Double Suite with Two Double Beds, Roll-In Shower and Trundle Sofa - Mobility Access/Hearing Accessible

The unit offers 3 beds.

0
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Hearing accessible

Suite, 2 Double Beds, Trundle Sofa, Mobility Accessible with Roll-in Shower, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$255.38

$204.3

Includes taxes & fees
Double Suite with Two Double Beds, Trundle Sofa and Bathtub - Mobility Access/Hearing Accessible - Photo 1

Double Suite with Two Double Beds, Trundle Sofa and Bathtub - Mobility Access/Hearing Accessible

The unit has 3 beds.

0
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Adapted bathHearing accessible

Suite, 2 Double Beds, Trundle Sofa, Hearing Accessible, Mobility Accessible with Bathtub

Non-refundable
Breakfast Included
20% OFF$325.41

$260.33

Includes taxes & fees

Guest Reviews

8
Excellent286 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness6.3
Service9.3
Location9.3
Room Quality7.3
Amenities8.3
Value for Money7.3
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

J
J . L
Verified booking
family_with_children
Standard Room
Stayed in May 28, 2025

"Good"

2.0

The room I had ordered a king size bed they gave me a ( handicap ) It was just a place to stay. No amenities technically , except for an incomplete continental breakfast… I needed some ice the machine had a broken sign on it, I saw a bedbug running on my mattress she crushed it . I am going to post the bloody stain later. I was very unhappy during my stay, I call the front desk to express my concerns the Guy hung up the phone , I went downstairs he called the cops .Now, I am going to call the Marriot Headquarter to complaint about this incident, Spring Hill suites by Marriot in waterfront CT . I normally stay at the ; Fairfield inn by Marriot they are very nice, I learned my lesson.

Helpful?
S
Sandra
Verified booking
family
Standard Room
Stayed in May 28, 2025

"Good"

6.0

AC unit could not be turned off

Helpful?
T
Tracy
Verified booking
family
Standard Room
Stayed in May 27, 2025

"Exceptional"

10.0

The room and the staff were great

Helpful?
S
Shu-Fong
Verified booking
Standard Room
Stayed in May 24, 2025

"Exceptional"

10.0

Friendly staff, nice breakfast and walking distance to restaurant

Helpful?
F
FarAway560645
Verified booking
Family
Standard Room
Stayed in May 19, 2025

"A typical stay"

8.0

The hotel was mostly as expected for a Springhill Suites. The location is convenient, right off the highway. The property is older and could use some renovating. We had a small issue with the heater but the front desk sent a maintenance person right away and he was able to resolve the issue quickly and even offered to grab us an extra blanket. All of the staff we encountered were very friendly and helpful.

Helpful?
S
Sarah
Verified booking
family
Standard Room
Stayed in May 13, 2025

"Exceptional"

10.0

As always, our stay at this hotel was great! We always use an accessible room. The accommodations are spot on. It's conveniently located near both Connecticut College and the US Coast Guard Academy. The hotel pool and complementary breakfast are icing on the cake!

Helpful?
C
CindyusUS
Verified booking
young couple
Standard Room
Stayed in May 9, 2025

"Great location and very clean and comfortable."

10.0

I liked the cleanliness of the hotel. It was very comfortable too.

I ordered a king suite and got a king room.

Helpful?
K
KarynusUS
Verified booking
family with young children
Standard Room
Stayed in May 8, 2025

"Good"

7.0
Helpful?
M
MarkousUS
Verified booking
review category business travellers
Standard Room
Stayed in Apr 29, 2025

"Passable"

5.0
Helpful?
J
Julia
Verified booking
Standard Room
Stayed in Apr 25, 2025

"Exceptional"

10.0

Convenient location to visit Conneticut College and Mystic.

Helpful?
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