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8 / 10 Guest Rating

SpringHill Suites by Marriott Waterford / Mystic

401 North Frontage Road, New London, us

SpringHill Suites by Marriott Waterford / Mystic - main view

About the Property

Convenient Location and Modern Amenities
Located off Interstate 95 near New London Mall, SpringHill Suites by Marriott Waterford/Mystic offers a comfortable stay with an indoor pool and flat-screen TVs in every room.

Well-Equipped Rooms
Each room is furnished with a microwave, refrigerator, iPod docking station, and complimentary Wi-Fi and wired internet, ensuring a convenient and enjoyable experience for guests.

Great Facilities and Nearby Attractions
Enjoy a breakfast buffet, coffee in the lobby, a fitness center, and an on-site convenience store. Explore nearby attractions like Mystic Aquarium and Mohegan Sun Casino just a short drive away.

Book your stay at SpringHill Suites Waterford for a perfect blend of convenience and leisure.

Facilities & Amenities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
1/3

One-Bedroom King Suite

Suite includes a flat-screen TV and a wet bar.

36 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRadio

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible, Mobility Accessible with Bathtub

Non-refundable
Breakfast Included
20% OFF$255.38

$204.3

Includes taxes & fees
One-Bedroom Queen Suite with Two Queen Beds - Photo 1
One-Bedroom Queen Suite with Two Queen Beds - Photo 2
One-Bedroom Queen Suite with Two Queen Beds - Photo 3
1/3

One-Bedroom Queen Suite with Two Queen Beds

Suite includes a flat-screen TV and a wet bar.

36 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Suite, 2 Queen Beds, Trundle Sofa

Non-refundable
Breakfast Included
20% OFF$255.38

$204.3

Includes taxes & fees
King Suite with Bathtub and Trundle Sofa - Mobility Access/Hearing Accessible - Photo 1

King Suite with Bathtub and Trundle Sofa - Mobility Access/Hearing Accessible

The unit offers 2 beds.

0
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Adapted bathHearing accessible

Suite, 1 King Bed, Trundle Sofa, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$255.38

$204.3

Includes taxes & fees
Double Suite with Two Double Beds, Roll-In Shower and Trundle Sofa - Mobility Access/Hearing Accessible - Photo 1

Double Suite with Two Double Beds, Roll-In Shower and Trundle Sofa - Mobility Access/Hearing Accessible

The unit offers 3 beds.

0
Sleeps 6
2 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Hearing accessible

Suite, 2 Double Beds, Trundle Sofa, Mobility Accessible with Roll-in Shower, Hearing Accessible

Non-refundable
Breakfast Included
20% OFF$255.38

$204.3

Includes taxes & fees

Guest Reviews

8
Excellent286 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness6.3
Service9.3
Location9.3
Room Quality7.3
Amenities8.3
Value for Money7.3
Food and Beverage8.3
Overall Experience8.3

Select topics to read reviews

D
David
Verified booking
Standard Room
Stayed in Mar 19, 2025

"Excellent"

8.0

Manager was spot on and helpful

Helpful?
B
BuxtonusUS
Verified booking
family with young children
Standard Room
Stayed in Mar 15, 2025

"Exceptional"

10.0
Helpful?
J
JosephusUS
Verified booking
solo traveller
Standard Room
Stayed in Mar 12, 2025

"It was a good value for the price and met expectation."

8.0

The breakfast was very good with a good variety. The location was perfect for where I wanted to visit.

The mattress was a slightly too firm (obviously, a personal preference).

Helpful?
K
Kyle
Verified booking
family
Standard Room
Stayed in Mar 10, 2025

"Good"

6.0

Our linens had some stains on them. Also the ac unit was pumping out warm air.

Helpful?
K
KennethusUS
Verified booking
young couple
Standard Room
Stayed in Feb 23, 2025

"Reasonable value, but costs were higher than quoted by online third party agent. Book directly."

6.0

Location to specific destination.

Elevator not operational. Noisy HVAC.

Helpful?
M
Melissa
Verified booking
Standard Room
Stayed in Feb 21, 2025

"Shabby"

6.0

Pretty shabby hotel in need of lots of updates. Room had carpet coming off the wall, stains on rug, peeling wall paper, etc. Would probably not elect to stay here again.

Helpful?
W
WandausUS
Verified booking
family with young children
Standard Room
Stayed in Feb 19, 2025

"Bad"

1.0

Nothing

The staff

Helpful?
J
jennifer
Verified booking
Standard Room
Stayed in Feb 17, 2025

"Good"

4.0

The sofa bed was not made up and had a large urine stain. The beds were lumpy and need to be replaced. I was traveling with young children and the room we got was by the ice machine and the elevator. The noisiest areas of the hotel. The breakfast staff was unkind. I am a bonvoy member and expect more from mariott.

Helpful?
T
TenashausUS
Verified booking
group
Standard Room
Stayed in Feb 17, 2025

"Very good"

8.0
Helpful?
M
Melissa
Verified booking
Standard Room
Stayed in Jan 27, 2025

"Great hotel!"

10.0

This hotel was amazing! It was clean, had a gym and pool, large room with sink, microwave and fridge. The hair dryer was good and it had great shampoo and conditioner. The staff were super friendly and you even received a welcome snack bag. The only negative was the bed…not comfortable. Overall a great hotel will definitely stay again.

Helpful?
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