Extended Stay America Select Suites - Des Moines - Urbandale

If you have low standards, you’ll be fine. Nothing atrocious and you’ll survive. But some things: the floor was sticky, the complementary breakfast was muffins and nutribars that ran out before 8am, the shampoo cleaned NOTHING, and my friend reportedly saw blood stains on the bed (cannot confirm, I didn’t want to know). The staff was very friendly and helpful. For the price, it was just okay. Buy soap because the dishes weren’t clean. I’m fine, but I’m more happy to be home than I’ve ever been.

Janky at best! Our bathroom had several old soaps still stuck to the shower shelves. Lots of hair in the shower. So gross. We both woke up with sore backs from the broken down bed and congestion from the “non-smoking” room. We just made check-in. We’re on a long drive and got to the hotel at 11:04. We caught the receptionist as she was packing up for the night. A few minutes later and we would have lost our reservation without a refund. Phew. All the hotel hallways need vacuumed and scrubbed. The stairwells have rotten food on the floor. “Breakfast included” is a grab and go instant oatmeal and coffee. Super disappointed at $135/night. My advice…head on down the road and stay somewhere else.

Needed some small room repairs.

Hotel was not super clean or super quiet, but front desk staff were super awesome, and there were no major issues during my stay.

It was a comfortable stay at the hotel.

When we checked in, the staff member didn’t seem to know very well how to do that. It took like 10 minutes to check in. Not horrible, but definitely longer than expected. We got into the room and it was okay. The bed was comfortable. The refrigerator wasn’t on and it smelled horrible. We finally realized the next day it wasn’t on. Once we turned it on, it was fine. There’s stains on the floor and some towels had minor stains on them. For the price, it’s fine. If you’re looking for something more upscale or super clean, this isn’t it. But if you want super affordable and pretty clean, this works.

The room was quite large and very spacious. Would have been great for a large family.

Room wasn’t ready at 3pm so we had to wait an hour and a half to check in. The building had a strange smell.

I like that it wasn't from the activities I was participating in and close to the interstate. I didn't that they gave me a room I did not reserve and/or deserve. The room could be cleaner. Lots of scratches and stains.

We found bed bugs & the rooms were not clean our bathroom smelled like pee and the floors were very dirty, I’m so disappointed

Its a decent place to stay...staff is nice look nice from the outside. Room could use a little update but affordable decent place to stay. Easy to find and close to alot of stuff