Extended Stay America Select Suites - Des Moines - Urbandale

The hotel has a terrible smell. The contential breakfast was terrrible because of the lack of options you have was coffee, hot water, mini muffins, small packagea of oatmeal and granola bar. I had to eat the small package of oat in a cup once with hot water because the hotel didn't provide any paper plates or bowls.

I attempted to make a reservation they told me that my card didn't go through. Then they tried to charge me for the room even though I didn't have the opportunity to check in because my card didn't work. I don't know about you but I think that's just trying to get people off.

Bed was really comfortable although the guy next door screamed on the phone for 2 days which made it hard to relax, there were splatters of food from the previous occupants on the cabinets, and the side lamps didn’t work. Other than that it was a good stay.

I didn't stay because of condition of places.

I didn't stay because of condition of places.

The staff was very nice and the room was fine, but everything else left a lot to be desired. There was always people loitering in the parking lot, which kinda creeped me out and as a single woman staying there, I didn’t feel entirely safe. The elevator was gross with food on the floor. The hallway to my room was a combination of stagnant air, the smell of trash from the trash room, and food being cooked in the rooms. There was a rotting watermelon rind outside the exit stair door for the entire week I was there. The room itself was fine and I liked having a kitchen, but when I stepped out of my room, it was an unpleasant experience.

Room wasn't very clean. Bathroom the faucet on the bathtub was falling off and it leaked. Breakfast options were not good.only instant oatmeal.

The bed was comfortable and the location was exactly what we needed. Its a place for someone in between housing to stay for a couple of weeks. NOT for a one night vacation stay.

This is not a HOTEL, not a place to stay for only one night. So, There is nothing in the kitchen, no utensils, no coffee maker, no glasses or cups. You have to request kitchen packages including a coffee maker. there is no restrooms in the lobby. The Air conditioner filter was filthy, which I discovered in the morning when I woke up with a sore throat and runny nose. The night "clerk" is the night laundry person. So when there was a loud vehicle party going on right below our window at 2am, she couldn't or wouldn't do anything but call the police.

Broken toilet weather out wet floor all duty 👎👎

Fixit everything

Absolutely worst experience, safe you time go anywhere else. This place is like a homeless shelter with all the worst stuff that come with. And management as high as could be