Sonesta Simply Suites Chicago Libertyville

Loved the kitchen. Staff was friendly and helpful. Location was perfect for my trip to Six Flags. No complaints at all.

Needed a quick one night stay and this worked out great for a very reasonable price.

Lack of accessibility: The disability accessible room had three levels of flooring. So every time my friend who was in a wheelchair had to get from kitchen level to the bathroom, I had to push, same with the bedroom. Lack of service: We had one person sleeping in bedroom and one on the pullout sofa-bed in the living room. There was no bedding for the sofa-bed in the room. It took three trips to the front desk to get all the appropriate bedding - trip one - told the bedding was in the room I had not looked in the right place - result Return trip to say there is no bedding in closets or drawers. trip two - received a bag of bedding to put on sofa-bed; trip three - no top sheet in bedding bag, requested top sheet and received it. Also made a trip to the front desk to ask for another pillow for the sofa-bed, (there was one, but I needed two), was told we had to do with the pillows in the room they could not give me another pillow. I brought my 2 care pillows in for my friend to use with the pillows already on her bed. I ended up with one pillow, when I really needed two - due to my disability. 3 out of 4 staff were very helpful. General comments: Room - It was quiet and we appreciated that. Liked having a kitchen and we were able to get extra coffee packets. The room actually had a handicapped accessible bathroom with bars by the toilet - just a bit difficult to get into the bathroom. Entry - Missed outside front & back doors that opened when you push the button.

Clean, friendly staff!

This property is tired. It needs updating in the rooms. All furniture was scratched or stained. Counter top in bathroom wasn't even attached properly.

courteous staff; nice hotel. we enjoyed our stay

Comfortable bed, excellent bathroom and kitchen facilities, soft towels.

Everything was great - just be sure to ask for a room away from the elevator...the "ding" of the elevator was a bit annoying. I would have moved if I was going to be there more than one night.

Check in is always easy. Nice quiet stay every time I’m in town.

The staff was extremely friendly. The rooms were amazing and it felt like it was home.