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6.7 / 10 Guest Rating

MainStay Suites Chicago Schaumburg

1200 East Bank Drive, Schaumburg, us

MainStay Suites Chicago Schaumburg - main view

About the Property

Convenient Location and Amenities
Located near Woodfield Mall, MainStay Suites Chicago, Schaumburg offers easy access to dining and shopping options. Guests can enjoy outdoor parking, Wi-Fi, and a picnic gazebo.

Modern Laundry Facilities
The hotel provides a modern Launderette with coin/smart-app operated machines. Vending machines offer a variety of snacks, beverages, and personal items for added convenience.

Additional Services
Guests can benefit from grocery delivery via PeaPod and access to Arlington Park Race Track. With proximity to O’Hare International Airport and downtown Chicago, the hotel is ideal for both leisure and business travelers.

Book your stay at MainStay Suites Chicago, Schaumburg for a convenient and comfortable experience.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. This property allows dogs (Max 75lbs), but not cats with a maximum of 2 pets per room. There is a $50USD nonrefundable deposit for pets per stay plus $10USD per pet, per night fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Queen Room - Non-Smoking - Photo 1
Standard Queen Room - Non-Smoking - Photo 2
Standard Queen Room - Non-Smoking - Photo 3
Standard Queen Room - Non-Smoking - Photo 4
1/4

Standard Queen Room - Non-Smoking

Offering free toiletries, this double room includes a private bathroom with a bath or a shower. Guests can make meals in the kitchenette that has a stovetop, a refrigerator, a dishwasher and a microwave. The spacious double room offers air conditioning, a tea and coffee maker, a dining area, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

28 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Standard Room 1 Queen Bed Non Smoking

Non-refundable
Room Only
20% OFF$129.8

$103.84

Includes taxes & fees
Queen Suite with Sofa Bed - Non-Smoking - Photo 1
Queen Suite with Sofa Bed - Non-Smoking - Photo 2
Queen Suite with Sofa Bed - Non-Smoking - Photo 3
Queen Suite with Sofa Bed - Non-Smoking - Photo 4
1/4

Queen Suite with Sofa Bed - Non-Smoking

Offering free toiletries, this suite includes a private bathroom with a bath or a shower. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area.

42 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Suite 1 Queen Bed with Sofa bed Non Smoking

Non-refundable
Room Only
20% OFF$173.56

$138.85

Includes taxes & fees
Queen Suite with Accessible Tub and Sofabed - Accessible/Non Smoking - Photo 1
Queen Suite with Accessible Tub and Sofabed - Accessible/Non Smoking - Photo 2
Queen Suite with Accessible Tub and Sofabed - Accessible/Non Smoking - Photo 3
Queen Suite with Accessible Tub and Sofabed - Accessible/Non Smoking - Photo 4
1/4

Queen Suite with Accessible Tub and Sofabed - Accessible/Non Smoking

Featuring free toiletries, this suite includes a private bathroom with a bath or a shower. The well-fitted kitchenette features a stovetop, a refrigerator, a dishwasher and a microwave. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a dining area.

42 sqm
Sleeps 4
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerKitchenette

Queen Suite with Accessible Tub and Sofabed - Accessible/Non Smoking

Non-refundable
Room Only
20% OFF$180.29

$144.23

Includes taxes & fees

Guest Reviews

6.7
Good437 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness4.3
Service8.7
Location8.8
Room Quality6.2
Amenities5.3
Value for Money6.7
Food and Beverage6.8
Overall Experience6.9

Select topics to read reviews

R
ReneeusUS
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Just unpleasant overall"

2.0

Location

Run down, dated, trash overflowing in hall trash cans during the entire two night stay, had to turn in an id to the desk to leave behind in exchange for a hair dryer, only two towels for two guests and a little bar of soap and tiny bottle of shampoo, dirty, construction mess everywhere (looked like an OSHA violation), shower head was terrible and wouldn’t adjust, bed uncomfortably and squeaky, couldn’t hear tv over air conditioner, lobby phone didn’t work and nobody at desk.

Helpful?
M
MichaelusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Only if you need bare minimum"

5.0

The amenities were good and the size of the suite was pretty nice.

The place was very dirty, the guy at the desk looked very unprofessional and stank like an ash tray, the kay cards are obviously very old scratched up, there were multiple guests who were frequenting the hallways that made me feel like they were keeping an eye on us, one room in my hall had really strong marijuana smell coming from it, the noise in the stair well was like an electrical hum but it was loud enough to hurt my daughters ears

Helpful?
D
DrPepperusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Exceptional"

10.0
Helpful?
R
RACHELgbGB
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Wonderful as always. Feels like a home from home."

9.0

I always love staying at Mainstay suites. Its perfect location, everything you need. Laundry , gym, kitchen, large rooms, nice bathroom and shower🚿 The staff are also lovely. The woman there called Jasmine is just a gem. She goes above and beyond for you every single time. I was quite unwell towards the end of my stay and she helped me with an ambulance and she helped me walk around and really looked after me in any way she could. It makes the stay that much more pleasant having her there. Really good at her job for sure. I always love going back.

Nothing.

Helpful?
R
RACHELgbGB
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"Perfect as always."

8.0

I always stay here when I come to schaumburg. Once I found this hotel, I haven't gone anywhere else. It has what you need. Big spacious rooms, very nice bathrooms, a gym, laundry room, free WiFi, nice tv, across the road from the mall and restaurants. Good pricing. What else can you need.

Nothing.

Helpful?
R
Robert TusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 8, 2026

"Excellent"

8.0
Helpful?
O
OrozbaiusUS
Verified booking
couple
Standard Room
Stayed in Mar 30, 2026

"Good"

4.0
Helpful?
M
MargaretusUS
Verified booking
couple
Standard Room
Stayed in Mar 30, 2026

"An extremely unpleasant stay in a filthy, poorly maintained room that felt completely unacceptable."

1.0

The location was great. The gentleman that checked us in was really nice.

The room was absolutely disgusting and clearly not properly cleaned or maintained. The walls and light switches were visibly dirty, and the overall condition of the space felt neglected. The microwave was literally taped together, and several of the kitchen glasses were cracked, which is both unsafe and unacceptable. The couch was covered in noticeable stains to the point that we didn’t feel comfortable sitting on it. The carpet throughout the room was also heavily stained. The TV in the living room area repeatedly cut out, making it unusable. The bathroom was in equally poor condition; the toilet seat was falling apart, and there was visible mold on the ceiling, which is a serious health concern. Even basic fixtures were broken, like the closet handle being completely missing. To make matters worse, in the morning we discovered ants throughout the room, especially around the windows. Overall, the cleanliness and upkeep of this room were far below any reasonable standard. This was one of the worst hotel experiences we’ve had.

Helpful?
B
BrittanyusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 21, 2026

"Terrible experience"

3.0

The Managers was very patient and good listeners

The smell, the dirtiness from dogs

Helpful?
M
MonicausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 14, 2026

"Hawthorne Suites by Wyndham was Better!"

6.0

This brand used to be Hawthorne Suites by Wyndham. The remodeling they did with the granite counters, carpets, floors & decor back in 2014-15 is comforting to see hold up over time & this location has remodeling coming up under the MainStay Suites (Choice Hotels) banner.

The stench of dogs is over the top. The maintenance of the building needs full-time attention. The bathtub and kitchenette drains would not allow water to drain out properly.

Helpful?