Sonesta Simply Suites Chicago Naperville

I booked online. I arrived and was told you had no availability. I will be disputing the charge

The room was spacious and clean. Loved the full-size recliner!! Didn't really have any cleaning service to speak of but no worries, as I'm capable to throw out my own garbage, get new towels and get TP and kleenex at the front desk. Although, many at the front desk spent a lot of time out-front smoking and on-break. The parking lot, needs resurfacing..although the $5/day fee may be raised to cover the cost? I'd probably come back as it's close to many things I like and the cost is fair.

It was ok my stove didn’t work but die the mist part it was nice

Clean, fairly quiet. Room was nice, not really what you see in the pics, but close. I would stay again.

Had made a reservation, got to the location was told to WAIT 10 minutes. Cause I had just made the reservation. Reservation don’t take more than 30 minutes to show up or for them to get an email. First and last time staying at this place with rude staff.

Everything was super nice and clean !!! I don’t think the WiFi worked that great though

Staff wasn’t very hospitable

Great place

This hotel is awful. Don’t be fooled by the pics. They are very old. This place was filthy. It smelled like human urine the moment I walked in. And there were two roaches running across the kitchen counter the moment I flipped the light on. Went in the bathroom… roach on the wall. I posted the pics on my google review. Then went to the bed… spider on the wall next to the bed. There was dried up vomit in the hallway the whole time I was there. I know the staff saw it because I saw her at the end of the hallway changing a garbage bag. And her only way back to the main area was to walk right past it. When I approached her and told her about the roaches, she told me that the Orkin man was just there to spray. Which tells me that they are aware of the issue. The place was just disgustingly dirty. Please do not stay here. I do not know how corporate has not shut this place down yet. The prices are decent but for an extra $30 you can go sleep peacefully in the Hyatt up the street.

It was great nice and spacious