Derby Inn & Suites

I like everything!

Lucky for us they had a problem so they refunded us fully and we had to find another hotel. Others told us this hotel is a drug and prostitution haven! So glad we did not stay. Hope they are trying to clean it up!

Property was under some renivations but not to bad. quiet enough. The big inconvenience is the key lock did not work fornthe rooms due to these renovations. i was told first day we will have a key for you tomorrow. I was there 4 days and same story every day. i never got a key which meant somone had to escort me to my room. As a female alone it didnt make me feel real safe. tThe people were nice but wish they had told me ablut the key issue or offered some sort of partial refund. I mean no key. If they got keys and i went back to Kentucky i would go back

First of all, they don't take pets even though Expedia says they do. Second, they didn't have room keys. They offered to unlock the room and let me in for the night and lock it back. I ran out of there as fast as I could thanking God that I had gotten trip insurance b/c I found out these 2 things after I already paid.

Bottom floor rooms were acceptable , however the 2nd floor rooms were totally unacceptable.

No service to clean rooms if you're there for more than one day

The staff are just amazing. Kind and accommodating. They are in the middle of renovations but you can already see how amazing it's going to look when done. Very laid back atmosphere.

cheap hotel, no frills. TV didn't work, did not have our reservation on file and needed multiple forms of verifications.

Would stay again. Great staff

Room and hotel was nasty. No breaskfast as advertised. Sheets were dirty. We were so tired and couldn’t find another place. I requested clean sheets and made the beds myself. Top cover had cigarette burns all over.