Derby Inn & Suites

trashy parking lot with abandoned cars Ice machine broken pillow flat and awful. asked for an additional pillow due to neck issues but couldnt give us one.

It reeked of smoke the sheets weren’t changed the toilet paper was almost gone we didn’t even stay the night we immediately left.

Dated however it looks like they are trying to update some rooms as allowed. Beds and linens we newer. Being a new mattress it was comfortable but they have left the plastic wrap on them. This makes it very noisy, hot and uncomfortable when you are trying to sleep. Had to leave a $50 cash deposit and was told if we paid for our stay by card it would cost more than the posted price. It appears many of the rooms are for more long term residents.

Our stay was nice the desk attendant was very polite and accommodating. I was a little surprised that they do not clean rooms daily on multiple night stays and bring fresh towels. I asked the attendant about it and she said, " guest complained about them coming into rooms when they are not there". So they stopped doing it, which I found odd. She did give us fresh towels upon request. Also it stated on your website that breakfast was included. No breakfast. I asked about that. She said, "we have not served breakfast in a very long time". She apologized again. I told her not your fault you just work here. Overall the stay was good.

It being an older hotel, I wasn’t sure what to expect. Downfall was bugs under the sink, in the bathroom, behind the night stands, etc. they were all dead but one It was almost dead. Otherwise we would have left. It is a very loud noise when the mechanical room next to ours equipment runs. But it doesn’t do it often. The folks above us were heavy footed and when they turned water on, it was very loud but stopped around 12:15am. The reason we didn’t leave is, The towels appeared brand new. The bed sheets were cleaned but stained. The bed was comfortable. Lighting is a bit dark. The guy at front desk was friendly and accommodating.

The staff is wonderful - very friendly and accommodating. They are trying to update the rooms as money allows. My room was clean, the bed was very comfy, the shower was great and the wifi was fast. What more could I ask? Well, the information about the place said there was a free breakfast and showed pictures of the spread. However, there was no breakfast or even lobby coffee/tea. They need to change the advertising right away OR start serving breakfast. To the good, there was a good carryout place next door for dinner and an even better place next door for breakfast. It would be good if the motel worked out a deal with the breakfast place to give the guests a place for the free breakfast we thought was included with our room. The outside was clean, but needed mowing and sprucing up.

Everything was amazing. The staff was great. My room was the best. I have no bad words to say about this hotel. I will most definitely stay here again.

Nasty place for a hundred bucks a nite

It appears that the property has been best maintained on the first floor. Our second floor room suffered from neglect. Soiled carpet and the entire room was in need of a thorough freshening. The staff was most friendly and helpful, especially in the morning.

I’d you’re traveling with dogs this is a great place to stay had no issues with any of them