Extended Stay America Suites New Orleans Metairie

My first night was not quite what I expected. The pots and pans and dishes were not available in the room. The room I had smelled like smoke. I didn't get enough towels in my room. The next night, Brandon offered me another room which did not smell like smoke and he offered to pay for my laundry which was a nice gesture . He was a awesome front desk attendant.

It was nice, not much to say, I only stayed one night.

Vehicle safety and surroundings. Need some protection promise to vehicle.

Great experience!$!$

The staff is very professional, and my stay was exceptional. Great experience, thank you!$!$

The staff

The staff is friendly and helpful.

It’s a great place to stay

The stay was good the only thing was the latch on the door was broken thats need to be repaired I was goin to ask for another room but I always travel a lot and book many hotel so when things like this happens I always come prepare for my safety an bring my (extended latch) to make sure the door is secure and their no ice machine even though its says extended stay and they have ice trays they should still have a ice machine in the facility

1st couple days no hot water and trying to get service was like pulling teeth however after the1st wk it got to be an amazing stay