Extended Stay America Suites Washington DC Landover

Room smelled of weed. Bathroom did not look as if it was cleaned. Dirty rag hanging on the shower rod. Floor was sticky and the TV didn't work.

Staff

Good front desk people

The Hotel that is advertised on the Web site. Is not the one the hotel. That we arrived at. The front lobby was dirty and the one elevator was brocken . I was very disappointed. My family sad the room was ok. But they didn't have a choice. Afte driving in from NC .I could not find another hotel on the are fit them. I will be call customer service today.

Horrible experience from the desk. Not welcome. Did not even greet. Elevator was not working. I had to carry my luggages all the way to the 3rd floor. It was a nightmare! The manager who I met on check-out was not friendly. I expected an apology for carrying my luggage all way from the 3rd floor, nothing!

Takes fire to get deposit back

Alarm kept going off in the morning,hotel wall was dirty

Team was great. Hotel was dirty

The floor was dirty, the furniture was worn and beat up, the cabinets in the kitchenette were rusted on the bottom, there was a layer of dust on the dresser, and the bed only had a thin spread and the sheet no blanket. The desk staff was rude to the people in front of us checking in. One of the men asked if there was a restroom he could use and she told him, “we don’t have a public restroom, you’ll have to wait until you get checked in to your room”. The hallways reeked of cigarette smoke. The one good thing was the AC worked well, but we had to cut it off because there was no blanket on the bed.

The room 220, smelled. The shower unit had a major crack in it. The property just felt and looked dirty