SpringHill Suites by Marriott Rochester-Mayo Clinic/St Marys

Nice clean room. Comfy beds. Breakfast was adequate. Hot tub was not functioning when we were there. Tiny gym with two pieces of equipment. Only compaint is the smokers in the front of the building. It would be better if they had a designated place to smoke somewhere else. You have to inhale cigarette smoke every time you exit and enter the building. Not a good look for the hotel guests who are all their for Mayo clinic.

They were slow to clean rooms. Parking was challenging

Awful bed - sagging, no support Awful interior - 1970s brown nightmare. Extremely dated Poor airflow - hot humid stuffy, hvac machine blows right beside bed onto your face and feet Mediocre breakfast options

Outstanding staff!!

I would recommend a few changes to the room. We had to stay for a total of 2 weeks. We had appointments for the Mayo Clinic. I would recommend the upper cabinets are put in for extended stays, a place to store groceries. I would also recommend that the Tv stand is replaced with a dresser so families can unpack suit cases for extended stays and not live out of their suitcases. Front desk service was outstanding. Christine( asst gm) was absolutely a sweetheart. Myself and my fiancé had to visit due to him being diagnosed with cancer. She didn’t even know us and stated that if we needed anything to please let her know. That truly meant a lot. We have never been to Minnesota and the stay and people have been wonderful.

Property was within walking distance of both mayo clinics. The hourly shuttle between campuses was a nice feature but not needed for us.

The property is clean, beds are comfy, the staff is friendly and it is overall a great hotel

This hotel was clean and close to the Mayo Clinic. The people were nice. I would stay there again. It was a little disappointing the hot tub was out of order. Also, the market was okay but it would have been nice to have self check out for the Market.

We stayed here for an appt at the Mayo Clinic. It was nice not to have to figure out where we had to park or where to go for the appointment. A Van picked us up and dropped us off at the building we needed and we didn’t have to wait long for a ride back to the hotel when we were done. Breakfast was good and hotel staff helpful.

Would not recommend-the pictures are deceiving. Rooms are small and unclean. We checked in at 11:30 at night and even though we were exhausted we ended up loading up our kids and finding a new hotel-any parent understands what it would take to make a decision like that so late. We were charged for the night even though we did not stay-Expedia tried to get us our money back but hotel would not budge. We will never even attempt to stay at a SpringHill hotel again.